From the moment of check in our group felt taken care of by the attentive staff. Our room was tremendous. Excellent deep soak tub, for the weary walking traveler. A mini bar with all our favorites ! And fun to people watch pass by the narrow streets below our window. The happy hour bar was a nice touch. The breakfast... More

My wife and I recently spent 4 nights at the Hotel de la Ville for her 60th birthday. By request they had wine and flowers in our room on arrival, excellently presented. The Junior Suite Brunelleschi was spacious, comfortable and well appointed with a large bathroom. The concierge and staff were extremely helpful making dinner reservations or museum appointments. The... More

This is a very conveniently located hotel for the main tourist attractions of this beautiful city. Room was very large but the bathroom was long and very narrow. Hot water was not very hot and there is no wireless Internet in the room. Asked the concierge about Segway trips and she never even called me back! Bar service is good... More

I like it so much. The hotel is amazing every time we come in Florence! We were here 10 times I guess ... Rooms are very comfortable and high designed. Breakfast is not best I ever ate but not bad at all. Every time then I go to Florence I choose it anyhow. Hotel is not far from main sightseengs.... More

Reasonable price or even cheaper with high quality hospitality and best location. Especially people in breakfast dinning room services are excellent. Thanks James for his artistic barista never seen. Highly recommended.

Only a 5 minute walk from the Santa Maria Novello railway station. Lovely rooms, comfy beds. The breakfast is rather average. Charming staff. The 'Happy Hour' between 6-7pm with complementary antipasti is a lovely touch (very good quality - if you were feeling rather 'tight' it would be possible to eat this and skip an evening meal !) The hotel... More

Loved this hotel!! Location was excellent, central yet quiet. We had a junior suite which was large, tasteful and very comfortable with three seater sofa and another two easy chairs. Big bathroom with huge bath and shower over, two washbasins. Staff were helpful. Pleasant bar where you could have a drink before going out to dinner. Breakfast delicious. Really couldn't... More

We stayed here during spring break. The hotel has a gratious and civilized quality about it that is in perfect step with the City of Florence. Location is perfect and all major sites are within walking distance. Breakfast is very good and the cappicino has a surprise that made my daughter smile! We rented a quad room for my wife... More

I really liked this hotel. It's more of a tourist hotel to be sure, but is elegant and well-appointed. The beds were very comfortable and the quality of the bed linen and towelling was good too. The hotel is very well located, close to the railway station but also a short walk from the major attractions. I could not have... More