This was by far the best customer service we have ever experienced! The staff was professional helpful, accommodating and charming...they made our stay the BEST ever! Andre, Lorenzo, Guiseppe and girls were top notch, also Andre and Maya the bartenders-servers were also fabulous and very helpful. The hotel was beautiful overlooking at the River and close to the Ponte Vecchio....... More

Of course, the Hotel Lungarno is everything you would expect. Excellent facilities, excellent restaurant, excellent service. The location is absolutely fabulous and the rooms are very well appointed. The staff were superb during my brief stay, and I have only one complaint. As a business traveller, I found that the free wifi was so slow that it was next to... More

Hotel Lungarno staff , especially Lorenzo at the front desk and concierge , brought a wonderful smile and interest for needs, all travel and food. We loved the breakfast, cocktails and snacks overlooking the river Arno, and found the location perfect for access to the best parts of the city. Decor is simple and elegant with a small scale luxury... More

We recently spent three nights at the Hotel Lungarno and absolutely loved it. The room was elegant and had a beautiful view of the Ponte Vecchio (worth the upgrade). The room was a good size and the marble bathroom was great with a beautiful big bath and Ferragamo products. The service at the hotel was great from check-in to check-out.... More

We chose Hotel Lungarno for the location right on the Arno. We upgraded to a river-front deluxe room on a higher floor and it was worth it. The room was spacious, especially by European standards. There was a nice bowl of fresh fruit waiting for us when we arrived. The bed was very comfortable and there was plenty of closet... More

The Hotel Lungarno is a simple, elegant boutique hotel with tons of charm. The staff is attentive and helpful, and the accommodations are clean and comfy. Bar and restaurant are minimal in scale, but are sufficient for breakfast or a quick bite. Only complaint was the electricity in the room...air conditioner was tempermental. Heard same message from relatives who also... More

Perfect location, beautiful accommodations and art. Great breakfast spread. Staff all very helpful. Our room was facing the river and with a view of Palazo Vecchio. Could not have asked for more. More

The hotel is very well located and rooms are nicely decorated. But rooms with "street" view are terrible are they are extremely noisy (there is permanent traffic at night in the street and Italians are not particularly discreet as you would expect) ; windows are old and not "sound proof". We could not sleep for two days! And this for... More

This was our second trip to the Lungarno and my wife is disabled. The hotel itself has a great location, very near the Ponte Vecchio and on the south side of the Arno, which is important, as it has no road in front of it, which means it's much quieter than the other side. The rooms are very refined and... More