My husband and I took our two children (aged 7 and 5) to stay at the Villa Cora for a few days before Christmas. We got a very good rate for the room, booking through Mr & Mrs Smith. The welcome that we received and the service throughout were outstanding and our children were made to feel incredibly welcome from...
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Dear Guest,
thank you very much for your very detailed review.
We like to consider the Grand Hotel Villa Cora as a "City Resort" where our guest can relax after a long day walking around our beautiful city centre. We are happy to hear that you feel this warm athmosphere during your stay and we very appreciate your comments on...
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My partner and I booked this hotel for one night, on Wednesday 29th Dec, I fell in love with the hotel as soon as I walked in, it smelt wonderful and was so clean. Each public room downstairs had amazing detail from the decor on the ceiling to the colour changing table in one of the rooms. The staff were...
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Dear Guest,
It is always a pleasure to receive positive feedback from our guest!
Your comments have been received with great appreciation and we are so pleased that you and your family have enjoyed your stay with us.
Best regards,
Mr. Claudio Delli - General Manager
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we recently visited The Grand Hotel Villa Cora and we were amazed at the service and wonderful decor. I had visited the property years ago before renovation and just want to say that the attention to every detail was made. This is a flawless property with the highest level of sincere service and caring. The concierges went out of their...
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Dear Guest,
Thank you for your worderful review of the Grand Hotel Villa Cora and we are very delighted to see that you have enjoyed your stay with us.
We worked hard on the details during the renovation and we are happy to hear that you liked our dynamic interpretation of this beautiful neoclassical Villa.
We have been very grateful...
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from the moment we arrived we were warmly welcomed by the friendly staff. throughout our stay the staff were amazing with great local knowledge of florence and the property itself ( a recent face lift has left the villa looking amazing - awesome views from the top of the villa, accessible to any guest- would be an even more glorious...
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Dear Guest,
we very much appreciate you taking the time to provide us with a feedback on your recent stay with us at the Grand Hotel Villa Cora.
We are happy to hear that you had an enjoyable stay and that you found our staff to be friendly and the quality of our restaurant "Il Pasha" to be such a...
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If you have opportunity this is great choice
Very helpful staff
Beautiful hotel with stunning rooms
Public areas of hotel have great atmosphere and really feel like you are staying in a luxury villa
200 years ago but with modern uptake
Nice resturant
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Dear Guest,
thank you for your post, it' s nice to hear that you feel like in a Villa, as the history is very important for us and we always wish to transfer to the clilent. Your comments help us to keep safe and improve all our standards and services.
We really hope to welcoming you back in Florence (maybe...
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I wrote a review about 6 weeks ago about jewelry that was stolen from my room, how the maids sent thru my personal belongings two seller ate days, how they took a watch from a colleagues room and when she complained, they returned it. Mine were never returned and on site thru told me to not call the police because...
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Reviewed 24 November 2011
We stayed here for our first wedding anniversary from 29th November for 3 nights. On the 2nd night my husband's iphone was stolen from our room by someone with a key card who entered the room while we dined in the hotel restaurant. The staff were politely apologetic but ineffectual and resigned to utilising insurance claims as a way of...
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We thank you for taking the time to write such comment on tripadvisor. We always take advantages from clients suggestions and we will surely do it also this time.
We deeply apologize for the wrong feedback you had while staying in our Hotel.
We, the management together with the staff, feel very appassionate with our job and such things are...
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We stayed in the 1st floor of the Villa Cora and out stay was just amazing. Impecable service, great structure. We were able to hv an early checkin and 1st thing we did was a tour in the property, with a thorough explanatoon about its construction. Navetta service to downtown, waiting time 10 min max. We had a drink one...
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Unbelievable. I traveled with a group where we had over 20 rooms booked here. First rooms are dark and dreary. Very clean though and grounds are nice. My collegue reported her watch missing and she scoured her room. She's meticulous. Oddly enough, watch shows up on her dresser where she left it the next nite. My ring was stolen the...
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Reviewed 27 December 2011
Dear Guest,
we thank you for taking your time on writing.
We are concerned regading the incident you have experienced in fact we are keeping in touch since few months following all the right procedures.
Anyway, we thank you for your comments,
Best regards
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The lovely and lovingly restored from private residence to grand hotel building is a feast for the eyes and soul. We only stayed once for a week and were it not for my husband's difficulty walking long distances, we'd have stayed more frequently. The rooms were quite large and beautifully decorated, as are all the public areas. The grounds are...
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