Black Suite 5 is a lovely place to stay in Florence. The staff is very friendly and knowledgeable. It is not really a hotel- they check you in from 2-6pm only (later by appt and it costs additional). You are given keys to the front door, elevator, doors to suite entrance and your room. There is land line Internet. A... More

The black 5 staff was friendly and the location was amazing! We definitely recommend! More

A small intimate hotel. The room was very comfortable and roomy and the breakfast was great. One must be aware that since it is small, you must check in before 6:00 pm or pay extra. The staff was friendly and helpful and we were able to leave our luggage on the last day until time for the train. It was... More

While it's not really a hotel, the room was quite expansive and nice. There's no wireless (which would be the one thing they should add), but they do have an ethernet connection if you bring your laptop. The staff was friendly, but manage to their check in time window. The place is 5-10 minutes from the Duomo/San Lorenzo market and... More

The hotel was great, not much of a hotel, there is no reception or 24h service, but the room was great and unique. It was clean with nice bathroom. The breakfast was very good and the staff very friendly. Close to everything, the historical area, museums, restaurants, bars, all in walking distance. Great value for money , would recommend it.... More

Staying at this hotel was like having our own apartment in Florence. The lobby is not always open, so you have your own set of keys to the building, the hotel and your room. It is very secure and you may come and go as you please. the location is great - central to sites, restaurants and shopping and it... More

We found this hotel very clean and comfortable. The hotel receptionist spoke excellent English and recommended many good places to eat and see. For a bed and breakfast it had everything you could need and very close to the historic area. Very good value for money and in a lovely old Florentine house. There were stairs to the first floor... More

Excellent hotel, big room, very nice bathroom. Very nice staff. Breakfast was excellent ! More

Exceeded my expectations. Good for couples and excellent localization. But the time of check-in and check-out are limited. More