this hotel only has heat or cool air-conditioning. Once they switch to one or the other, you are stuck. they had switched to heat and then a heat wave. Our hotel room was so hot unless leaving the sliding door open, which let in mosquitos. Very loud with windows open as the hotel is on the route to the hospital... More

Please do not book this hotel. It is out of the main part of the city, in a terrible neighborhood, and on a busy main intersection of two four-lane roads. We pulled in late at night after driving for nine hours and expected the same treatment as the other hotels we had stayed in all over Europe. The door man... More

i stayed here on a sickly night, i was checked in prior to my arrival and taken directly to my suite where i spent two days recovering from a bad cold. the room was very well decorated with original antiques and attentive personal butler service. on that occasion i failed to realise how well located it was too, it was... More

Luxurious room with touches of italian flair made it a pleasure to return home and relax after a long day out in Florence. Large room, with large bath and balcony, lovely lobby and restaurant pool area, away from crowds. The concierge and staff gave excellent service and advice for restaurants, currency, museums and reservatios, and train and transport -- truly... More

Stayed here 4 nights on our Perillo Tour.. Exellent, large room with a balcony overlooking the small but beautiful pool. Very good breakfast buffet & service at the front desk. One of those King Size Plus beds, and the most beautiful bathroom of our whole trip. Not as ornate as Luna Baglioni in Venice, but very nice nonetheless. Be sure... More

My Husband and I stayed at the Grand Hotel Villa Medici in Florence. Absolutely gorgeous! Our suite had a sitting area, outside patio with lounge and beautiful silk drapes and duvet. Service is outstanding without being overbearing. Location is near train station and walking distance to museums. Dinner and breakfast offered every possible selection, we loved the atmosphere in the... More

This was our final hotel in our tour around Tuscany and it was a fitting end, the hotels got better and better and better. We were more than happy with our room, with its beautiful furnishings and balcony overlooking Florence. I'm not sure how it's possible to keep a room pristine with strangers tramping through it night after night! The... More

We stayed here for one night in October. This is certainly not a 5 star hotel. The room was dated and a little grubby looking. The Balcony was a concrete block and to be honest i expected a lot more for the price. The pool area was cramped and the food overpriced. The concierge were fantastic however the receptionist were... More

We stayed in a penthouse suite with a terrace overlooking the rooftops of Florence for four nights. Their website gives travellers all sorts of options to choose from: with balcony, without balcony, with breakfast, without etc, which is good because at least it lets people know up-front how much the stay will cost. We chose the terrace because we'd read... More