Wow! This hotel represents St. Regis in all its qualities and also brings out the charm and artistic beauty of Florence. As soon as you enter the hotel, the setting is stunning. Our room was not ready straight away as we arrived early so we had a lovely lunch in the foyer of the hotel next to the river. The... More

The St. Regis Florence was truly outstanding. The hotel is visually magnificent and easy to find from the Santa Maria Novella Train rail station. The staff and Butler service at this hotel were excellent & happy and pleasant to assist us. The room was clean and turndown service was excellent. We also ate at the restaurant and had very excellent... More

We have just returned from a six day stay at this hotel. We were warmly greeted by the reception staff who informed us that since our room wasn't ready yet, they had made another room available for us to use until ours was ready. They apologized about the size of the room which was really perfect for a temporary use.... More

I have been to Europe numerous times and have stayed most of the top hotels (Ritz, Four Seasons, etc...). This is the first time I have stayed at the St Regis in Florence and it is by far one of the most elegant and nicest hotels in Europe. We stayed there for 4 nights wanting to do nothing but visit... More

Stayed here (room 218) with my wife at the end of April to begin our honeymoon. The reception staff were fabulous. To begin with, we were upgraded to a beautiful river view room. Throughout our stay, and even after we checked out the staff went out of their way to be nice and helpful to us. The room, as I... More

It is with sadness that I am writing this review. I spent several days at the St. Regis in Florence this past winter. The hotel is beautiful, as was my room. The staff were very helpful. I truly enjoyed getting to know them. The hotel sent a bottle of champagne to my room for my birthday, which I so appreciated.... More

A great location, beautiful reception and good staff but the shower ran hot and cold, the noise outside made it difficult to sleep and the fire alarm rang on and off for half an hour in the morning. For the price I would have expected a lot more space, also. As always, because this is part of the Starwood Preferred... More

This hotel is amazing. The service is second to none from the minute you pull up to the door - scratch that, from the week before you arrive. I was greeted via email a few days prior to ask what I wanted to do in Florence and ask if I had any special requests. As an SPG platinum member, I... More

My bias for Asian hotel chains was taken for a spin with this hotel. The building, recently redone, was palatial, the staff was delightful, the food and room service outstanding (and reasonable). The St. Regis butler service worked marvelously and actually made a difference. As a personal anecdote, one day after sightseeing we came back to our room to find... More