I didn't expect a luxurious room, just standard and clean, we didn't even get that. Upon arrivel they were not friendly, we got a room with mold on the walls, also in the shower, window couldn't close so the cold air got in th whole night. The airconditioning was a hole in the wall, couldn't turn it into heating. We... More

Just back from a 10 day trip to Italy were we had booked three days in this hotel based on average reviews. First room was next to main air conditioning unit in the hotel which ran LOUDLY all night long, bulbs missing from lights, holes in ceiling, cotton sheets rather than proper towels in bathroom, shower curtain torn and about... More

[+] The staff was very friendly and helpful, It is very close to the station and all the major attractions are well within walking distance [-] The bathroom is really small (one area for it all, shower, toilet etc) I was traveling with my mom and her friend. We only had 1 night to spend in Florence and we did... More

On arrival they greeted us very cordially. They had a lift, which was great. On reaching our room it was very "pokey" to say the least, but we had already booked and paid for it over the internet ,so had no other choice but to grin and bear it. No glasses to drink from, TV not working, Bar fridge not... More

We chose the Hotel Astor based on average reviews and the fact that it was located outside the historic area of Florence, which was very expensive and parking almost non existent. The only plus was a friendly manager, Leonardo, who spoke english and was helpful, and free parking. The hotel itself was a disaster. There were holes in the walls,... More

We stayed for a couple of nights in a triple room in Hotel Astor. Some members of the staff spoke fluent English and were friendly while some didn't. The room was spacious and well-air conditioned. But the internet connection (atleast in our room) was pathetic. The connectivity was better in the reception and lobby but that's not what makes you... More