This is typical 2 star hotel, not 4 star. Poor rooms, small TV, worn furniture, cheaper rooms have a bad view. Very bad bathrooms, maybe from 1950s. It had to have free wi-fi, bit there was not. The location is very good. The garden is good but it strongly needs maintenance. The breakfast is not so bad, the dinner too.... More

We were transferred to this hotel after the Hotel Paradiso was being closed for renovation. The location was great, right on the end of the old town pedestrian street. The views of Etna and the ocean were spectacular from the multi-level grounds. The rooms were ok. Bed was hard and had a light in the center of the headboard which... More

A lovely well equipped and beautifully situated hotel. Our room was spacious, clean and comfortable with a fantastic view of Etna which was ever changing. The hotel staff, with one exception, we're very friendly and helpful. The night manager clearly does not see his role as helping guests but just wants to sit and smoke all night in this non-smoking... More

This hotel has had some bad reviews and I cannot imagine why. The position is perfect with wonderful views from all the public rooms and, as far as I can see, from all the bedrooms as well. One side of the hotel looks over Mount Etna and a beautiful bay and the other side over a different bay. Just a... More

we stayed here for 4 nights as part of a tour. We had not paid extra for a view and this turned out to mean that we got a tiny room with no room to unpack. We hurried down to reception where we were told that the hotel was full and anyway our room was a normal sized double, but... More

What a Grand and Stylish Hotel building - almost like entering Buckingham Palace ! Some people would not like this sort of thing (my 12 yr old remarked that it was "too old fashioned) ! I can easily see how you could mistake some of the rooms as being "dirty" but that was not the case. It was more the... More

Stayed in the Excelsior Palace for one night as part of a recent trip to Taormina. The staff were very helpful - when I called in to ask about booking a room they advised looking at their website since the offers were much better on it which I did really appreciate. They also let us check in early and were... More

This old style hotel is located on the edge of this popular tourist town and has extensive views of the coast, from the right rooms. It also has large grounds leading to a secluded swimming pool which means you can escape the crowds when the town is at it's busiest. The rooms are comfortable but not particularly stylish and this... More

Stayed for four nights in June, very surprised to read negative reviews of the hotel. The hotel could not have a better location, it is located approximately 50 meters away from the City wall and as such only a short stroll from the cafes and bars. There is also a small supermarket around 100 meters away from the hotel. We... More