We came to the hotel at 1:00 in the morning and the receptionist did not know English. Spoke only Italian. How is this possible?? The rooms are simple tv is 15cm diagonal, when we arrived for breakfast at 9:00 in the morning were just jam .. and during a disaster. The only good point is the location of the hotel,...
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Dear Sir / Madame,
we are sorry for your disastrous experience of holiday in Palermo’s hotels, considering that you expressed negative opinions about different hotels of the city.
We apologize for the inefficiencies you found. With regard to the breakfast, unfortunately you arrived just after than some groups of students had “plundered” the breakfast buffet. We are sorry that you...
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