I booked the Bembo Apartment in Castello through Venice Apartments. No issues with booking etc, but as others have commented, the service on arrival is poor. You have to drag your luggage to collect the keys from their offices and then back to find a taxi etc. I discovered that others on the trip had their apartment providers meet them... More

We were really surprised with very warm welcome and a very cosy atmosphere. Even it is called "Apartment Guggenheim" in Dorsoduro, it was more than an apartment but an individual house. Very clean and tidy, every single detail was organised very-well, easily enough for 6 people. I will definitely choose this company and their service again. What we saw in... More

After slogging through their user unfriendly booking website, and thinking I finally booked the apartment I chose, then recieving a confirmation e-mail, a couple of weeks later I got an e-mail saying that the apartment was undergoing renovations the week I had booked it for. No one in their right mind renovates their apartment during Venice's high season-Easter week. I... More

The apartment was located just a few steps from the water bus, it was new, with all services you need when staying with family: kitchen, washing machine, etc. Quiet at night. We where asked to change our arrival time in venice or pay a 50 euro fine for arriving 30 minutes past 19:00. We changed our train tickets instead. The... More

Finding accomodation that ticked the boxes on what we wanted was very hard. I finally found Venice Apartments after Googling reasonably priced accomdation with canal view. The service rents out private apartments and they have many listings from budget to luxury. We found the Roiter apartment and it was fantasic, spacious and with your own private altona (roof top terrace).... More

The hotel room was clean, cozy, and charming. We liked having the bathroom with a shower in our apartment. The kitchen was an added bonus. The hotel was in a great location. It was within walking distance to St. Mark's Square, Rialto,and the train station. I would definitely consider renting from Venice apartments the next time we visit Venice, if... More

Our apartment was okay. We would of like that the girl who was meeting us to take us to our hotel would have arrived earlier. She arrived juuuust on time and since we were earlier, it kind of confused us, we thought we were maybe at the wrong place, or maybe the meeting time had change. The major problem we... More

We rented the apartment via Internet and got very detailed information on how to pick up keys and how to reach our apartment. Both instructions were accurate and precise so we quickly found the office for picking up keys - very very close to Piazzale Roma and Railway Station. We've splited - party with luggages waited near the Grand Canal,... More

We arrived on easter monday and followed instructions to the high tide office opened the letter box got our key and walked 300 meters across bridges down lanes to our apartment again followed instructions to get into our loverly apartment our new home for 4 wonderful nights in Venice. We had to return the next day to pay at high... More