Room small but clean with a terrace - kind of made up for low quality bed & linens The young lady at the reception was extremely helpful and polite Kitchen and cleaning staff very polite also There were 2 men at reception (father and son) at night and weekend - obnoxious and not willing to answer questions For this reason... More

Hi we are just back from Venice and this Hotel is in a good location. Rooms clean Staff friendly and helpful. The problem with the breakfast space has been solved by them bringing breakfast to your room they have made a little room available with tables and chairs for you to use as well. It was also very quiet although... More

Positives were cleanliness, large and spacious rooms & location. Negatives are no breakfast included in the already expensive room rate, nor was wi-fi included (had to pay €3/hour). Also, very cold & unhelpful staff. No positive vibes coming from them. When asked to have a double bed instead of 2 singles, got a sarcastic reception...and a blunt no. More

If you want to enjoy Venice, don't stay here. There is more space in the prison cells adjoining the Doge's Palace and the guards probably weren't as big a-holes as the staff!!! More

The value for this hotel is wonderful. I booked on the internet and didn't really know what to expect, but it was really fun. We got room A1, and I recommend it to anybody if you can get it. It is on the top floor of the palazzo, and it is definitely not for the week-kneed or faint-hearted, you have... More

This hotel made our stay in Venice very relaxing and carefree. The location was perfect and central to everything. You can walk out the door and see gondolas on the canal. We got a standard king room and it was very spacious. The bathroom was huge! The room was also very clean. There is a school right next to the... More

On the plus side : the very central location (san Marco is less than 10 minutes walk) but just far enough from the crowd to be quiet; the typical charm of a classical Venetian hôtel; the friendliness and usefulness of the staff. On the down side : the breakfast & breakfast room (which can only accomodate 10!); the soundproofing from... More

Whilst the room was beautiful the service was not. Having come from a 5star hotel in Florence that cost 50 euro less a night where they have excellent maid service where theynturn down ure bed, close the windows in the evening have a great reception and bar downstairs to come here was a real let down. There is a tiny... More

The hotel was situated in a good location, very close to San Marco Square, with shops/resturants nearby. The room is clean but abit small, however we had this long corridor which we can put our luggages at, so it was generally very comfortable. The toilet is clean and good size of shower room, although the water pressure is quiet small.... More