- Novotel Hotel Turin
- Novotel Turin
- Turin Novotel

We (2 adults and 2 children) stayed in the hotel on two Saturdays in February. The hotel is located outside the city centre and is quiet, convenient to autostrada and 5 minutes drive from an Auchan hypermarket shopping centre.
The room is adequate in size and is well equipped. The breakfast was good. The staff was friendly and helpful. Wifi...
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Dear Guest,
Thank you for taking the time to inform us about your experience following your stay at our hotel.
My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations.
We look forward to welcoming you back soon at one...
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I stayed here mid January. Checked in in the evening and despite booking a non-smoking room I have received a smoking one. I have asked for a change and I have received a disabilities room since apparently this was the only available one. The carpet had a huge stain in the middle of the room. The bedsheets were DIRTY..have not...
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Dear Guest,
Thank you for your feedback, please accept my sincere apologies for the inconvenience you met in our hotel. Your feedback is very important to us in order to improve the quality of our service and customer care.
I fully understand your comments as like you, I am first a customer. Please allow me to underline some points which...
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Check in at 18.00 hrs in a freezing room! Changed finally after 5 or 6 tries in other rooms some of which smoking ones. Not the best option in general, imagine with small kids!
No apologies from the staff hotel but excuses on excuses, as we were just being unlacky. Would you believe?
In the end at around 22.00, we...
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Having stayed in other hotels in Italy, I found this hotel to be refreshingly different as the rooms were a lot bigger than those in hotels elsewhere in Italy. The staff were superb, friendly and helpful. The location of the hotel is lovely and quiet but not good for town as it is a couple of miles and a taxi...
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Dear Guest,
we thank you for taking the time and let us know how your stay was. We will share with all the Novotel Turin staff your positive comments and the positive aspects you appreciated during your stay. I't very important for s in order to improve the service day by day.
We look forward to welcoming you soon in...
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A Novotel is never going to be particularly full of character but you can expect them to be efficient, clean, smart and pleasant and this proved no exception. The downside, as has already been mentioned is the distance from the centre of Turin. We travelled without a car and relied on public transport and while the trams are excellent during...
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Dear Guest,
we really appreciated your comments about your stay and i will share your satisfaction with my staff. We look forward to welcoming you very soon at Novotel's in Torino.
Rossana Francieri
General Manager
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Very nice hotel, lovely rooms, all mod cons, very helpful and friendly reception staff. On site restaurant serving delicious food. A small but modern pool for guests. The only downside was it was slightly outside of the town centre and looked out on an area of redevelopment so no stunning views I'm afraid.
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Dear Guests,
we thank you for your positive comments about your stay in our Hotel and we really hope to welcome in a near future in our Novotel Hotel. I will share with my staff your good impression on our services.
Rossana Francieri
General Manager
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