The Park Hyatt is the best in a city where the hotel scene is frankly over priced and not too inspiring. So hardly great value but relative to prices in this city and with it's location second to none, I couldn't really quibble about the price. The rooms and service are as expected for an elite hotel. I enjoyed a...
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Dear Sir,
thank you very much for your kind review.
We are very happy that you enjoyed your last stays with us and appreciated our services.
On the other hand, I'm very sorry if the experience at our Restaurant was not positive and I'm at the same time surprised because our VUN Restaurant is widely appreciated for his Mediterranean flavors....
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Despite my lack of affection for travartine marble, there were two outstanding elements of our stay at the Park Hyatt which occurred over two nights bracketing five nights in Zermatt (see our rave for Hotel Europe there) which leads me to recommend it highly: location, location, location! (right next to an entrance to the Galleria, a minute stroll from Il...
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Dear Sir,
thank you very much for your nice and positive review.
We are really happy that you enjoyed your stay with us and what is most important for me, as a General Manager, is your comment regarding the quality of the service and the Guests' satisfaction.
I'm really proud and happy to read that the entire team has been...
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We enjoy staying at the Park Hyatt Milano and have made it our hotel of choice whenever we pass through town. It has become a home away from home, mainly because of the excellent service and highly competent and professional staff, who are clearly very well trained in helping their guests.
During my last stay I had a few bad...
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Dear Madame,
thank you very much for your nice and detailed review.
We are very happy that you enjoyed your stay with us and, above all, that the Park Hyatt Milano has become your home away from home.
All your comments, both positive and negative, are very much appreciated and very important for us because they help us to focus...
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A lovely hotel with gorgeous rooms and public areas and a good selections of nice places to eat. Fantastic service, staff couldn't do more for you and were very friendly. Room was clean, with plenty of storage space and comfy beds. Would highly recommend.
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Dear Madame,
thank you very much for your beautiful review.
We are very happy that you enjoyed your stay with us and appreciated our rooms and especially our service.
We are already looking forward to welcoming you back soon!
My warmest regards
Claudio Ceccherelli
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First - full disclosure. I booked this hotel using Hyatt points, so there is no element of cost analysis in my evaluation. We stumbled in at nine in the morning after a transatlantic flight, having requested early check in. They had us and our luggage in a room by 10; we were deeply appreciative. We happened to be there the...
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Dear Madame,
thank you so much for your kind comments left on Tripadvisor.
We are very happy that you found our hotel very comfortable and with an impeccable service and believe me, this is the best comment that a General Manager can receive!
We really hope to have the pleasure of welcoming you back soon!
My warmest regards
Claudio Ceccherelli
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Me and my wife stayed at the Park Hyatt in Milan for 4 nights from Dec 24 to Dec 27. I am a stickler for perfection and look for the very best in a hotel before deciding on one. Me and my wife like a comfortable stay and moreover since we like to explore the cities that we visit by...
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Dear Sir,
thank you very much for your kind note.
We are very happy that you enjoyed your stay at the Park Hyatt Milan and are satisfied with our services.
Your words regarding our staff are the best compliments for us and rest assured that with joy I will pass on your compliments to Roberto and Karen.
It is a...
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This is what you expect from a hotel stay - the staff are exceedingly well trained and attentive, the food delicious, the rooms are, well, hotel rooms.
In December, 2011, there was significant construction on the 5th floor so do ask when booking to ensure you either are far away from the works or that it has been completed prior...
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Dear Madame,
thank you very much for your kind review and comments.
We are very happy that you enjoyed your stay with us and you appreciated our rooms, food and especially the service of our staff.
We are already looking forward to welcoming you back soon!
My warmest regards
Claudio Ceccherelli
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Firstly I must say that the Park Hyatt Milano was not my first choice. The Principe as late as June 2011 didn't have rates for January 2012 - go figure and the 4 seasons didn't reply to my emails.
The transition from arriving guest to in house guest was smooth and professional and these young ladies need to be commended...
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Dear Sir/Madame,
thank you for your review left after your stay with us during the current month.
First of all, we are very happy that you appreciated the welcome service of our team. Since our opening, we have always been focused on delivering the best customer service possible and it will continue to be our main target.
On the other...
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One of the nicest hotels I have stayed. The room was amazing, huge room and huge bathroom with huge walk in shower. The location was also perfect with Prada just steps from hotel.
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Dear Sir/Madame,
thank you very much for your kind review.
It makes us so happy to receive such positive feedback and we really hope to have the pleasure to welcome you back soon!
My warmest regard
Claudio Ceccherelli
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Always a huge pleasure to stay at Park Hyatt Milano, lovely staff and extremely friendly and kind General Manager. Happy to return any time. Location doesn't get any better than that.
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Dear Sir,
thank you very much for your nice and gentle comment.
We are happy that you spent a nice stay with us and we are already looking forward to welcoming you back soon!
My warmest regards and a wonderful 2012!
Claudio Ceccherelli
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