We stayed at the Grey because we found it extremely difficult to find a hotel room that would take 4 people in Milan. It seems most hotels want you to take 2 rooms if you are a family of 4. However, we decided on the Grey and were excited to stay as the rooms are quite unique. We enjoyed the... More

A nice hotel with a very friendly and helpful staff. Perfect location, close to the Duomo and the best shops. The only complain is the size of the rooms, some of which are very small. More

I was nervous after seeing previous reviews, but The Gray turned out to be nicely presented and comfortable. The design is great, the rooms were clean, the staff were helpful and there were some lovely little touches, like the mixed plate of chocolates and fruit we received in the evening, or the truly amazing showers (see pictures!) For me there... More

Nice hotel in an amazing location and nice interior design, (but not practical), the breakfast is really sad, pathetic food selection, the service at the hotel is slow, the laundry a disaster extremely expensive, and the car park a rip off. More

Small but wonderful hotel with a very friendly and helpfull staff. The location is perfect, just 500 meters from Duomo cathedral and the main shops. Try the gallery room: its view on vittorio emanuelle gallery is so romantic, just perfect if you want to impress your girlfriend! Front desk agents suggested us nice restaurants and places to visit. I will... More

I loved it! Smiling and friendly staff! Enviable position...try it! More

THEFT of a expensive camera from room rude unhelpful reception staff not worth the money 500euros a night, would expect to pay 150euros max for this. gave bad recommendations for restaurants to eat at. More

This one looks exactly like the pictures on their website. The location is amazing!!! I would definitely recommend this hotel to anyone visiting Milan. The hotel room itself was perfect - more than adequate size for 2 people, you certainly don't need to dance around each other, very comfortable bed, curtains that work on a switch mechanism, but doesn't lose... More

Just came back from a three days' stay in the Gray for business . Baddest experience in Milan ever . The room was way too hot and temperature couldn't be controlled . One might think to open the windows but this is impossible because there was too much noise in the street . The first night we were awakened around... More