Hotel Serena is situated right next to Buenos Aires which is the shopping street, and from there on you can walk to the Duomo, which might explain why it's not such a cheap hotel. The room was very small, but yet clean, and the breakfast was not bad for a 3 star hotel. I would not say that the staff... More

Hotel in a really good location, nearby train station, close to the center. Not very helpful staff, the room had a really bad smell when we ariived, good only for 1 night staying. poor breakfast, not value for money! More

We chose the hotel because of its location and relative good price. I have to agree with the travelers who said the staff is rude: we arrived around 7pm and we had to deal with an unbelievably rude front desk man who wouldn't reply to any of your questions politely unless you were an Italian woman in her thirties. Good... More

If you`d get a euro for each rude word the employer says to the customers you cold stay there for free!!! Beside the two spiders living in the same room the hotel was not so bad. The Breakfast is ridiculous too! Anyway, the service was very rude and I'll never go there again! If you wanna have a nice trip... More

Stayed with the whole family for 3 nights. It's a non-expensive and nice hotel. clean, lobby and part of the rooms are recently renovated. They added a floor (2011) - built a new floor on what seems to be the roof. These new rooms are excellent. We had two rooms for the family, one regular - which as O.K -... More

Interesting place. Stayed here on our first night and last night. The first night we arrived late and was placed in one of the older rooms. The room was comfortable but needed an upgrade. The last night we paid extra for a superior room and whilst the room was very nicely fitted out and very new, the room was very... More

The zone of total control and cost savings. TV remote goes along with the room key at the reception, you can only get 1 coffee, 1 tea or 1 orange juice for the breakfast. Everything on top you have to pay for - each cup is registered on the particular room by the coffee man. AC is shut down every... More

Close to everything: shopping, metro, central station, restaurants. Nice, clean rooms. Nice breakfast restaurant with Italian breakfast.Try Ristorante Sabatini just in front of the hotel. More

hotel was modern and clean, we had a room for 3 people and there was a bunkbed which was great for kids, breakfast was nice and the location was good More