If you are the kind of person who enjoys modern hotels and tall towers, then avoid this one. The building is very old, but I thought it looked fantastic from the outside. The lobby, restaurant and rooms are also very traditional and elegant, but as many reviewers have said, need refurbishment.
Unfortunately, the attitude of the staff completely ruined the...
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Dear Mr. City_Kid01,
Thank you very much for taking your time to write to us through the Tripadvisor Review posted on January 4th, 2010 and I would like to deeply apologize if you felt uncomfortable during your stay with us.
I trust you will accept that the difficulties you experienced are certainly not reflective of our normal standards.
Starwood Hotels...