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All 440 Milan hotels »

Uptown Palace

4.0 of 5
Via Santa Sofia 10, 20122 Milan, Italy
Hotel amenities
Uptown Palace
Ranked #17 of 440 hotels in Milan
4.5 of 5 stars 103 Reviews
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103 reviews from our community

    Trip type
Traveller rating
    58
    37
    4
    4
    0
Date Rating
Washington, DC
Senior Contributor
31 reviews 31 reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 20 May 2012 NEW

Friendliest staff experience in Italy. Everyone was so helpful and pleasant. Our favorite person is Fabio in the hotel restaurant. Close to Metro lines and walking distance to centro storico. Rooms are small but very modern and comfy. More

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Manchester, New Hampshire
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 16 May 2012

I was pleasantly surprised by this boutique hotel in Milan. Reminds me much of similar boutique hotels in Boston, MA. Room was small but efficient, extremely clean and modern in style. Fits into this "fashion forward" city. Even the uniforms of the hotel staff seemed to be designer. Staff was extremely helpful and pleasant. And everyone was 100% fluent in... More

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Moscow, Russia
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 May 2012

I've been in Milan for two day with my wife. The hotel placed not far from Piazza Duomo, 10 minutes by foot and has very nice design and clean rooms. Breakfast was nice but waiters are not fast. If some one ask we how can I describe this hotel I will say "best value for money". More

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Alfredo Petrone, Operation Manager at Uptown Palace, responded to this review
17 May 2012

Dear Guest, thank you very much for your nice review. We are very happy that you enjoyed your stay with us and were satisfied with our room and services. Our goal from the recent opening has always been to provide the best service in a reasonable balance of money and service provided. We are already looking forward to welcoming you... More

chile
Top Contributor
93 reviews 93 reviews
Reviews in 56 cities Reviews in 56 cities
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed 8 May 2012

even i loved the general decor and high end feeling, found little value due to small size room ,ultra expensive internet conection (only 30mins by room free at the lobby) and very expensive rate i liked my daily walk to duomo area (15 min) and an unbelievable good pastry shop on the way(more than a hundred years old) down town... More

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Alfredo Petrone, Operation Manager at Uptown Palace, responded to this review
17 May 2012

Dear Guest, thank you very much for your feedback, it is crucial for us in order to improve the level of our service. What is most important for me is the quality of the service provided and we sincerely apologize if this time our staff was not able to meet your expectations , going beyond the fact of ansewring only... More

london
1 review
5 of 5 stars Reviewed 29 April 2012

I stayed at this hotel over the Easter period (3 nights), it was part of a British Airways package, within 10 minutes walking distance of the Duomo, great location, staff could not have been more helpful for information, room was immaculate and obviously all new, room service was also fabulous. I was very grateful when i had to go to... More

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Alfredo Petrone, Operation Manager at Uptown Palace, responded to this review
5 May 2012

Dear Guest, thank you very much for your nice review. I am very happy that our staff was able to assist you during the inconvenience occurred to your eyes . We hope that your eyes are fine now and look forward to welcome you again at the Uptown Palace. Warmest regards Alfredo Petrone Operation Manager More

Kuala Lumpur
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 29 April 2012
1
person found this review helpful

I was in Milan with my daughter from 14-17 April 2012. It was our first visit and we chose this hotel based on other reviews and because it is said to be close to the Galleria Vittorio Emanuele. True enough it is just a 10 minutes' walk from the hotel (depends on your walking speed). There is no necessity to... More

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Alfredo Petrone, Operation Manager at Uptown Palace, responded to this review
5 May 2012

Dear Guest, thank you very much for your kind note. We are very happy that you enjoyed your stay at the Uptown Palace and are satisfied with our services. Your words regarding our staff are the best compliments for us and rest assured that with joy I will pass on your compliments to my team . Your review has fully... More

thessaloniki
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 27 April 2012
1
person found this review helpful

We stayed at this hotel for 3 nights. Although it was satisfying, clean and beautiful, after we left we were very dissapointed by the fact that the hotel employees were very uncooperative and refused to help us regarding our forgotten belongings in one of their rooms, during our stay. Unacceptable lack of services for a 4 star hotel. I hope... More

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Alfredo Petrone, Operation Manager at Uptown Palace, responded to this review
5 May 2012

Dear Mrs Natalia, as per my previous mail , the lost item was not found in your room, but we are still investigating on this issue. If we had received your claim not few days after your departure it would have been more helpful . I hope to be able to get back to you shortly with good news. Best... More

Bedfordview, South Africa
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 23 April 2012

Spent 5 nights at the Uptown while visiting the Saloni exhibition. Because of the demand for rooms during this time, the prices are extortionate but the hotel was very good. The hotel is new or newly renovated and the decor is superb. Rooms have all the amenities but small cupboard space. We were unable to empty our suitcases into the... More

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London, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 23 April 2012

Visited Milan for Design Week and spent our enitre days looking at the latest and best furnitures and interiors, The Uptown Palace still did not disappoint: nice modern design, large bathroom (in the superior room) with top outfit and a quality breakfast. It's a 5 minute walk to the Duomo. More

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New york
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 20 April 2012
2
people found this review helpful

Just returned from a week in Milan to catch some football games loved the uptown palace from the staff to the great location it was a wonderful experience . Rooms were immaculate and modern .thanks to all can't wait to return. And feel free to visit the bar one just next door for amazing espresso and friendly people . More

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