We stayed at Galles for two nights in August. Even though this is a big hotel, the staff was most helpful and friendly. Some football tickets had been forwarded for us and they were immediately presented upon our arrival. I had mailed in advance for a smoking room and got it, no problem. With it's long and narrow corridors the... more

When we stayed at this hotel, they were about halfway through a remodel to a considerably more luxurious and expensive property. Our room was one of the old ones, so it was offered at the lower Best Western rate. Depending on which room you get (and how much you pay) your stay here could vary considerably. Our room was clean,... more

Large rooms, smoking available for those who require, good hotel facilities as you would expect from this chain. Great service from all staff except in the Restaurant, we confused the waiter by asking what the desserts of the day were, this may sound minor but it was about the attitude we received, honestly... Situation dealt with promptly by the restaurant... more

I know we got cheap rates in August but the service was in top. We dined in the restaurant and were very satisfied. They have a lovely terasse on the roof with a lovely view. Fantastic breakfast and good working aircondition in the rooms. Very satisfied customer. more

We had a really good experience when we stayed at Hotel Galles. The service was impeccable and the staff couldn't have been more helpful. The receptionists and the evening restaurant staff in particular made our stay a really pleasant one. If you need to know or want anything, ask them! Facilities at the hotel were good with the sauna, steam... more

We had a family holiday in North Italy recently and flew out of Milan. Stayed at Galles after reading positive reviews, but our experience was not positive! The checkin process was smooth enough and we got a double and a twin bedroom as requested on the 5th floor. The first thing we saw on coming out of the lift is... more

Good place to stay, very conveniently placed for exploring Milan. Could not find the roof-top terrace though! The restaurant evening meals are good though expensive, the breakfast is chaos, a free for all with no staff organisation. 4*s is a little excessive for this hotel perhaps 3* going by English standards..Be very aware of Nigerians bearing free gifts they are... more

Stayed three nights here. Recommended by Milanese friends. Right at Metro Lima stop, so convenient to go anywhere in the city and easy to get to from Malpensa. Triple standard had excellent queen size bed and single bed. Room was quite tight but fine with desk and a separate private changing area. They have larger suites available. Small refrigerator in... more

I stayed here for 2 nights in a single room - not large but thoughtfully designed and didn't feel cramped. Bathroom with shower was spotlessly clean. There's a little sun terrace hidden away above the centre courtyard - a great place to grab some sun. Reception desk staff were very helpful and friendly. Location is great - right next to... more