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All 440 Milan hotels »

Palazzo Segreti

Via San Tomaso 8, 20121 Milan, Italy
Hotel amenities
Palazzo Segreti
Ranked #11 of 440 hotels in Milan
4.5 of 5 stars 72 Reviews
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72 reviews from our community

    Trip type
Traveller rating
    51
    15
    3
    1
    2
Date Rating
Jakarta
Senior Contributor
25 reviews 25 reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 12 May 2012

We found out this hotel through tripadvisor. This is our first time to Milan. We stayed in this hotel for three nights. We have been upgraded to junior suite. This hotel has 18 rooms and unique and trendy style. In my view, this hotel adopts save energy idea. The things that I love from this hotel: (a) the location is... More

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Francesco Tollis, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review
19 May 2012

Dear Guest, thank you very much for your kind review on Trip Advisor. We are very happy that you enjoyed your stay at Palazzo Segreti and are satisfied with our services. Your words regarding our staff are the best compliments for us. Every day our mission is to make unique and beautiful the stay of our guest at Palazzo Segreti... More

Barrabool
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 April 2012

We stayed here for three nights from the 29/3/2012, It is a very nice hotel with tasteful and comfortable if unusual furnishings. Everything in the room is of high quality from the beautiful towels to the lovely extra blanket on the end of the bed. The staff were helpful. The location is excellent, between the castle and the Duomo, everything... More

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Francesco Tollis, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review
19 May 2012

Dear Mrs. Linda, thank you very much for your nice review. We are very happy that you enjoyed your stay with us and were satisfied with our room and services. Thank you for your suggestions which help us to improve and do always better, our goal has always been to provide the best service for all our guest. We hope... More

Byron Bay, Australia
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 13 March 2012

Loved our stay at Palazzo Segretti. Stayed for 3 nights for business and a bit of pleasure in Milan. The location is the best you can get, 5 mins walk to the Malpensa express train station, 5 mins to the duomo and city centre. Concept is great with minimalist style no fuss or unnecessary trimmings. Personally Love the boutique hotel... More

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Moscow, Russia
1 review
5 of 5 stars Reviewed 12 March 2012

We ehjoyed a lot our staying in this nice hotel which is close to everything in the center of Milan. The staff was really helpful, the atmosphere was very friendly, and the organic cosmetic in the bathroom was fantastic. We also liked a europian breakfast. I would like to come back again. More

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London
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 12 March 2012

Really great place would recommend this hotel. Service was excellent and the room was modern and very tasteful. Could do with a couple more English language TV stations, otherwise could not fault the hotel. More

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Moscow, Russia
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 March 2012

Stayed 4 nights at the beginning of march. Design is not my favorite but all done good and quality of renovation is quite high. Simple but useful room, spacious bath with separate shower cabin equipped with three types of shower. Breakfast is simple but usual for Italy. More

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Francesco Tollis, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review
11 March 2012

Dear Mr. Mikhail, Thank you for your review on Trip Advisor. We are very pleased to know that you enjoyed your stay at Palazzo Segreti. Thank you for your suggestions which help us to improve and do better for our guests. We hope to see you again soon. Warmest Regards Francesco Tollis More

Contributor
12 reviews 12 reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 March 2012
1
person found this review helpful

5 minutes walk to the duomo. As the name suggests, it's a secret palace. The room is fitted with designer furnitures. Shower and shampoo provided were top quality. Breakfast served are organic. Even beers in bar fridge are craft beers. Btw, the bathroom may not be suitable for guests traveling not in relationship as the door is clear glass. More

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1 review
3 of 5 stars Reviewed 3 March 2012

I am actually writing this from the hotel room, out of sheer frustration. I am currently in room 4, after a second, broken night, due to earth shattering noise, this time from the hotel's own laundry service (@ 06.15 a.m) I have trie to call reception with the hotel phone, but the 'design' gizmo is dead. In short ; insulation,... More

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Francesco Tollis, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review
4 March 2012

Dear Guest, Thank you for your review in Trip Advisor. We apologize for any inconvenience you have had from the noise coming from outside the hotel. Our management has already been activated, thanks also to your recommendations, with both structural and logistical assistance to ensure that unpleasant incidents are not repeated. We hope to have you back in our hotel... More

Sydney, New South Wales, Australia
1 review
5 of 5 stars Reviewed 16 February 2012

I stayed at Palazzo Segreti in room number 5 for two nights before I flew to Rome, what I liked about this hotel is the attention to detail and how genuine and welcoming the staff at the hotel were. I arrived quite early before check in and without even asking the front person at reception had asked one of the... More

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Francesco Tollis, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review
4 March 2012

Dear Mr. John, thank you for your review on Trip Advisor. We are indeed honored to have had you as our guest at Palazzo Segreti. It is always a great pleasure to know that our guests can feel every little detail and the customized and exclusive service that we want to offer in our Hotel. Thank you for your beautiful... More

Paris, France
1 review
5 of 5 stars Reviewed 5 February 2012

Wellcome to Palazzo Segreti which is for sure the most wellcoming hotel in Milan. Moreover, if you like confidential place (18 bedrooms) with refinement and sophistaication at the same time, this place (located right in the center of Milan!) is made for you. Some people criticize the way of design when an hotel has a reputation of "design hotel". Well... More

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Francesco Tollis, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review
4 March 2012

Dear Guest, Thank you for your wonderful comment and your compliments to our staff and to our hotel. Your description is very detailed and beautiful, it makes us very excited. We are happy to have had you as our guest and we hope to see you soon at Palazzo Segreti. My Warmest Regards, Francesco Tollis More

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