This is a great hotel - I would really suggest you stay here in the summer. The hotel is grand, ornate and traditional. The rooms are large and the bathrooms are immaculate, tiled and very clean. Breakfast was very good, lots of european and american choices. The service from all of the food & beverage staff was superb. The bar... more

This hotel is the best alternative to Splendido in Portofino, Easy to find, beautiful town and only 7 kms. from Portofino. The rates are better , the rooms are better and the service is better. Why stay at"Splendido" (in my opinion overrated) when you can stay here at a better rate and better service. Visit Portofino and then go and... more

Our family of 5 recently stayed at the Excelsior Palace Hotel. We originally booked 2 rooms as our experience had been that the hotel rooms in Italy are tiny. When we arrived, they were not able to give us adjoining rooms so we cancelled one and had plenty of room for all of us to stay in a single room... more

It 's a 5 * hotel, with a cheap price, what 's the catch, everything is extra, and I mean everything, NO free Wi-Fi, parking, breakfast, and even the swimming pool was extra at a ridiculous price per day, yes per day!! There are two restaurants, but we didn't bother as they were so expensive. The hotel staff were friendly,... more

My boyfriend and I stayed at the Excelsior Palace for 5 nights over the august bank holiday weekend. Beautiful hotel up on the cliff (this part of the coast is rocky) with views over the harbour and the bay. Our room had a balcony and was a reasonable size. I loved sitting out on the balcony with a cold beer... more

We honeymooned in the Excelsior Palace Hotel for two weeks and have nothing but positive comments to make. Reading other comments from people here makes me wonder if they actually stayed at the same hotel as my wife and I did. We booked our holiday through Expedia and had breakfast included, this also meant that we didnt need to pay... more

My family and I reserved 3 nights at the hotel. The hotel is very nice and has some great services to offer. I agree that the extra price for the pool, and beach club are a bit overpriced, but there are not many alternatives in Rapallo. I am an iPrefer member ( which allows me for a free upgrade), and... more

We just spend 5 days at the Exelsior. On the whole it was as wonderful as we expected. Here are some points. Positive: stunning views, friendly staff at the desk, beauty center, Yaht Bar and pool restaurant (Aziz is the friendliest waiter, kids loved his jokes, but the other staff was friendly too, good acces to the sea for swimming.... more

Stayed one might travelling through Tuscany. Defnitely a hotel for people who are are too rich to care! First day we were hungry and didn't want to go straight into town - so headed for the Beach cafe for a snack - paid 17 euros for a salad with some soggy lettuce that you would be ashamed ot serve up... more