rooms great. .service desk very friendly and helpful...good english. however...the chief and his menu is the best food we have had in italy over the last two weeks. take the package that includes the diners. ..we were hosted with a pre dinner drink. ..unlumited access to the full menu which is first class..and another glass or two of vino....waiter service... More

+ view from room + room +bathroom +breakfast +cleanliness - even if i put the towels in the bathtub, they didnt change them - no supplies of toilet paper 10 mins to city centre ~ 30 mins to train station

The hotel is ok.. our room faced the harbour, but could only see out the windows when you're standing.. Room was average size for Europe, bathroom a little pokey, but ok. Hot & cold buffet brekkie, which can get busy as this hotel is popular for walkers on tour buses. For us we relied on public transport. Our main reason... More

What you see in the web page is not what you get when you just get in the front street. Nobody is there to attend the baggages, they don't even have a ramp to get the lobby. The hotel doesn't have A/C or is not working properly. The attention is disgusting, the overall hotel atmosphere is horrible, not to mention... More

What a disappointment we had while visiting this hotel. We had a small room, beds hardly made up, quite some noise from outside and a toilet that kept on running and a terrible sound if the upstairs neighbours flushed. The large towels were hidden away to discourage usage and the shower was pretty small. The only good things mentioning were... More

The hotel is right on the main boulevard of La Spezia, it's an older version of an NH Hotel, but it keeps it's promise... I will only recommend it if you are passing by La Spezia, as it is an OK hotel and you get what you paid for..

We had stayed at this hotel 5 years ago and were very happy with it then, so rebooked for our holiday this time. We were not disappointed. The hotel is great and the staff were excellent. The reception staff were very helpful. The Business Centre PC has high speed connection. We ate dinner at the hotel after having walked the... More

We stayed at the hotel for 3 nights, everything was going well until we asked if the hotel dd washing. The answer was yes and a person was sent to my room to collect. 16 pieces of clothing adults 8 for children - stung - 155Euro. WTF is that about? I complained saying nothing was said to us. Would listen... More

My parents stayed in NH in the second half of August 2012. They were advised by the receptionist from the hotel to park the car on the public parking lot behind the hotel instead of the hotel parking which was for a fee. That night 5 cars were robbed. Their windows were broken and all things stolen from the cars.... More