We booked this hotel because it was about the only one we could find that was available when we were in Genoa. Although it is very close to the train station, which was beneficial, and the rooms were fine, the front desk people were the opposite of helpful. They were all amazingly grouchy for small hotel staff. The check in...
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This hotel is all about location, it is so close to the principe station and the cruise ship terminal that you dont need to get taxis to either and it is a comfortable walk to downtown. Although the room was small especially the shower cubicle in the bathroom it was clean and tidy and with breakfast provided represented good value.
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We have booked the hotel for two nights but we have left in the afternoon has it was impossible to sleep !!! First the front office called to see if we would like to extend , then the Housekeeping call if we would like services in our room and finally around noon one of the housekeeping service OPEN WITHOUT NOTICE...
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ne of the worst hotels I have ever stayed at. A real fire trap. There is only one way out of the building through narrow halls. The breakfast area is in the basement and there is only one exit. The staff does not wanted to be bothered with any requests or statement to problems with the rooms. The rooms smell...
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