Having arrived late on the train, we were delighted that our hotel was literally steps away from the train station, and our room was lovely and spacious with a 'jacuzzi' bath (which we did try out)! The staff were very helpful and we enjoyed a wonderful breakfast for the 2 nights we stayed. The shower head was poor leaking to... More

We had two rooms at this hotel and two different experiences. One room (137) was quite dark with no view whatsoever and was near a service door which, when closed, caused the whole bed to shake. This lasted on and off until about midnight. The other room (132) was on the street front so had a view and was very... More

I left earlier on friday at 2pm and as I paid you for two nights I asked for a refund, The answer was no. I had to pay € 28.- of tax and parking, I said use the money of the second night that I will not use. The answer was no. Apart from that the location was convenient to... More

We stayed in Genoa for one night at the end of our holiday. We arrived by train (the hotel is very near to the station) and got to the airport using the Volabus - Genoa airport does not have a train connection. The Volabus was fine but at 6 euros each (bought from the news kiosk) it seemed a bit... More

The facade of the Hotel does not do it justice. Inside its very nice all round from the foyer, staircase and antique lift (which is all part of the joy in staying in Europe). Excellent service and hotel was spotlessly clean througout include our room. We only stayed one night so being near train station was perfct, but also very... More

Firstly Italy costs more It is £25.00 taxi to the train station Genoa from the Airport Bus Costs £6 Its only about 5 miles This hotel is nice rooms are nice slippers in the bathroom you can take home plus shampoo and bits. It has sky which you can put into English. A mini bar which you pay for. Plus... More

This hotel was in a perfect location...right across from the train station where we took day trips to Pisa, Cinque Terre, Milan, Florence, Venice and Rome. The restaurant adjacent between the two hotels was excellent. But the most special surprise were the people who were at the front desk...helpful, courteous and spoke English! Our room was spacious and clean. We... More

Had a lovely stay here for my surprise birthday treat. Our room was clean, spacious and I didn't notice any noise. Only downside was some odd lighting that over our weeks stay we never got the hang of. Breakfast was excellent, with a huge variety of options. The barman Phillipe was also wonderful, the right level of attentive without being... More

the pros: Its a beautiful old hotel with nice spacious rooms. The beds are comfortable and the rooms are clean. Its near the principe station if your just coming into town for a day. you don't hear your neighbors much between rooms. The wood and metal otis elevator will time transport you into genoa's past. the staff is generally helpful.... More