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All 88 Genoa hotels »

BEST WESTERN Hotel Metropoli

3.0 of 5
Piazza Fontane Marose, 16123 Genoa, Italy
Hotel amenities
BEST WESTERN Hotel Metropoli
Ranked #4 of 88 hotels in Genoa
4.5 of 5 stars 278 Reviews
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278 reviews from our community

What travellers say about this hotel
  • Very good(11)
  • Good breakfast(4)
  • Old city(4)
  • Friendly and helpful(4)
  • Excellent location(3)
Traveller rating
    118
    128
    18
    12
    2
Only show reviews for Family (62) | Couples (73) | Business (31)
Date Rating
Paris, France
Senior Contributor
36 reviews 36 reviews
Reviews in 29 cities Reviews in 29 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 21 May 2012 NEW

One of the best 3 star hotels I have ever stayed. Very good location, very friendly stuff, nice and clean rooms, great breakfast; after having lived a couple of years in Italy, I can say that this was an amazing hotel experience. More

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Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 20 May 2012 NEW

I discovered this hotel courtesy of Tripadvisor. I had completed the Cinque Terre earlier in the day and was completely knackered. However, I decided to press on to Genoa on a whim, rather than return to Florence that night. After going to the hotel recommended by Lonely Planet, only to find it was booked out, I fired up Tripadvisor and... More

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USA
Contributor
19 reviews 19 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 May 2012

We liked this hotel so well, we stayed an extra day. The room was comforatable, but not beautifully decorated. The staff couldn't have been nicer. The breakfast, which was included was very good. Our only problem was with parking our car. We got lost dropping off our car and picking it up again. The streets near the hotel are difficult... More

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See 3 more reviews by Hannah99Usa for Genoa
Customer_Care1, Responsabile relazioni con la clientela at BEST WESTERN Hotel Metropoli, responded to this review
12 May 2012

One of the nicest compliments to us is when a guest decides to stay longer than expected! It means a lot to us to make you feel comfortable. Parking downtown Genova is a bit difficult, even for us who live here, but once you drop off your car, you can discover our beautiful city centre by foot and enjoy its... More

Rome, Italy
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 27 April 2012

Good hotel in great location which is also his pad side a bit noise and the parking is horribly located and very expensive 20 euro for 1 day ( 4 per hour if less than 6h ) good breakfast and nice staff good advice about Ugo resturant nice over all the price was not cheap if you add the parking More

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Customer_Care1, Responsabile relazioni con la clientela at BEST WESTERN Hotel Metropoli, responded to this review
12 May 2012

We do know that parking in Genova is not easy nor cheap but once you park, the historic centre, the shopping area and the main monuments are there, a few steps away. Thank you for the compliments to the staff and come back again, we always have special offers that you might want to check-out! Cinzia Cantatore F.O. & Customer... More

North Port, FL
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 23 April 2012

Great location, friendly staff. Enjoyed the free wi-fi in the room. Had a little trouble setting the temperature of the shower, but not a big problem. Rooms were clean enough and would stay here again. More

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See 2 more reviews by lilfrog for Genoa
Washington DC, District of Columbia
Top Contributor
79 reviews 79 reviews
Reviews in 45 cities Reviews in 45 cities
156 helpful votes 156 helpful votes
4 of 5 stars Reviewed 6 April 2012

We found the hotel with no problem and checked in promptly. Upon going to our room my husband decided he wanted a room with a view. He went to the desk and they showed him a room on the square. When I pointed out to him that the room was smaller and the square was loud he decided to go... More

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Bergen
Top Contributor
55 reviews 55 reviews
Reviews in 43 cities Reviews in 43 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 20 March 2012
1
person found this review helpful

We have stayed at this hotel 3 times when visiting Genova in the summer. The location is just ideal, two steps away from the enchanting old town with tiny streets (and an interesting night life), and very close to Via Gariblaldi and the monumental Genova. And just outside the hotel is the bus to the beach. From our room we... More

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Customer_Care1, Responsabile relazioni con la clientela at BEST WESTERN Hotel Metropoli, responded to this review
30 April 2012

It is true! We love to welcome repeaters, guests who yearly come to Genova and stay at our hotel. It makes us feel proud to be chosen every single time and gives us the opportunity to know you all a little bit more each time! Take care til next time... Cinzia Cantatore Superior Customer Care BEST WESTERN Hotel Metropoli More

Boca Raton, FL
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 March 2012
1
person found this review helpful

The hotel located in the center which makes it convenient for shops, taxis and public transportation. Room was clean and bathroom was very nicely done. Internet is free and so was breakfast. Great staff, helpful and pleasant. Recommend this hotel. More

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Customer_Care1, Responsabile relazioni con la clientela at BEST WESTERN Hotel Metropoli, responded to this review
30 April 2012

Wow, thank you so much for the nice words spent for the staff and the service! How did you like the local products we serve for breakfast? Hope we will have the chance to welcome you again to show you more about Genova and its beauties. Cinzia Cantatore Superior Customer Care BEST WESTERN Hotel Metropoli More

Lyon, France
Senior Contributor
30 reviews 30 reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 March 2012
1
person found this review helpful

We visited on a weeknight. The hotel room was larger and comfortable. The location was convenient. I couldn't have asked for anything more. Great value. More

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Customer_Care1, Responsabile relazioni con la clientela at BEST WESTERN Hotel Metropoli, responded to this review
30 April 2012

Glad you found exactly what you were looking for even if it has been only for one night! The location of our hotel is perfect if you are passing thru town and we try with our service to make it count! Come back again for a longer stay. Cinzia Cantatore Superior Customer Care BEST WESTERN Hotel Metropoli More

Malvern, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 3 March 2012

Good location. One space only designated for the hotel where you can park briefly to find out where the carpark is that they recommend and to unload luggage otherwise 10 minute walk from recommended carpark with luggage. Car park 20 euros per 24 hours. Reception staff faultless and extremely pleasant and linguistically talented. Breakfast excellent with breads cakes fruit salad,... More

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Additional Information about BEST WESTERN Hotel Metropoli

  • Best Western Metropoli
  • Best Western Genoa
  • Genoa Best Western
Address: Piazza Fontane Marose, 16123 Genoa, Italy
Price range (per night):* INR7,149 - 11,933

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