We stayed here for two nights, and we were satisfied. The on-line booking was simple and it worked. The distance from the Termini is 5 mins by foot, and the 492 bus stops directly at the hotel- it goes to the Vatican city and it's passes by Pantheon, Fontana di Trevi, etc. The nearest metro station is close too. It... more

Its a very nice place to stay in Rome! Very good Value for Money and very friendly service! Ricardo the owner was very friendly and helpful too! The hotel is in a big building and there rooms in different floors. Its renewed and very well equipped. It is very closed to the Termini Station and i would sure come back... more

Having been to Rome before, I have had the opportunity to stay in various locations, but certainly Serendipity surpassed my expectations. The staff is incredibly helpful and friendly. As for the location, it is situated just a few blocks from Termini and incredibly convenient. I was so happy with the hotel that I actually stayed two weeks for the first... more

Located about a 5 minute walk from Termini Station. When walking to/from Termini, there is a major street to cross. I was timid my first day and used the crosswalk at an intersection with a traffic light, but gradually adapted to Rome traffic and used the more convenient crosswalk that is in front of the hotel (no traffic light). The... more

Pros -Very friendly service/owners -Delicious breakfast (traditional Italian - pastry, cappucino and juice) -Free WiFi! Cons -Not easy to find the first time -Very sketchy about taking credit cards... provide different excuses. I think they are trying to save the service fees -Blanket in bed was very worn/tattered... I wouldn't use it at the beach/camping All in all, I would... more

My wife and I were in Rome for the Weekend when I lost my Passport… Ricardo, the owner immediately phoned the last place I've been and asked them to look for it… while printing out the address, phone and fax numbers of my embassy. Then we hopped on his motorcycle and he drove me to the embassy (scary ride..). You... more

serendipity is not a hotel is a residence, there is no phone in the room, and they will not necessarily take the message if someone calls, but other than that, they are great (I don´t need a phone in the room, and when I on vacation I don´t care who calls me!)! The room is clean and nice, the bed... more

Located 12 mins away from the Train terminal, this was one of the 2 hotels we stayed at in Rome. The rooms were clean, average in space, the beds were firm and there is access via a small lift that fits 2 person and 2 pieces of luggage exactly. Though located near the train station, it is on the quieter... more

We arrived in Rome around 9:30pm and did not find the hotel until 11pm due to the lack of clear directions from the hotel's website. We then called the hotel and the staff was incompetent and could not give us clear directions, such as a landmark (there is a gas station next door, which would have been helpful to know)... more