We did not do our homework before booking a night at this hotel. It is very outdate and extremely dirty. The walls has visible dirt lines and cracks on them near the beds. There were over flowing dumpsters out front and garbage rolling around in the streets surrounding the hotel. The rooms looked nothing the pictures posted on the website....
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I travel a lot in Italy and understand Americans can be more demanding than Europeans. My demands are more within the European range. Arriving at the Bellavista, I expected little more than the airport hotel we'd have otherwise gotten. However I had requested an ocean view room but was told no such request was on file. Instead we were shown...
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Dear Madam,
Since a few days our hotel decided to make some important changes in management and structural relationships with the public. For this reason I'm going to respond to your message only now.
When You have stayed in our hotel there might have been some unpleasant contingencies that can be attributed mostly to the management rather than the hotel...
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Let's describe it in simple way; good points and bad points.
Good points: nice view from the balcony towards the sea, large terrace (we were given the best room, i guess with the largest terrace style balcony with direct sea view:-), not far from main railway station to Rome, shops and places to eat
Bad points: (where do i begin?:-)...
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