We booked this place because it was looked clean, was central, and next to a metro stop. After checking in we were tahken by van about 1/2 mile to a building on a side street. 2nd floor in an industrial building. The phone did not work, the bathroom was dirty as was the room. The bed was uncomfortable and the... More

We booked the so called hotel thru internet and it was advertised as 3 stars. It is not, it is not even an hotel but a rental apartments... strange place. They took as to a "place" next door, tiny room and dirty bathroom.As soon as we saw the place we did not stay and left immediately. There are no reason... More

Even though we booked months in advance, we received a call less than 1 hour before leaving for the airport to fly to Rome telling us that this hotel just cancelled our reservation. The hotel offered no assistance or suggestions for last-minute alternate hotel, leaving us scrambling at the airport for a place to stay. More

The photos of the hotel are very misleading, dont stay here. More

Booked this hotel using a tourist service at Venice train station; asked for something "in Vatican city" - got this hotel which is 2 metro stations and a 5 minute walk from Vatican city. Room felt dirty but looked clean. Hotel fotos online are a lie. Breakfast was awful; served yogurt past it's expiration date; coffee horrible; milk went bad;... More

My girlfriend and I booked a three night stay in this hotel for new year. When we arrived we were told that our reservation by internet "had not been received". The manager then informed us that the internet site had transferred us to another hotel.This was found to be a lie. We had to find another hotel for the first... More

After reading these reviews I guess I was lucky. The hotel cancelled my reservation the day my family was flying to Rome. How do you book another hotel from a plane? In any case they gave no good excuse, just that there were unforseen circumstances, and they were sorry. We called the hotel to complain and they blamed our booking... More

when booking the hotel we used an italy guide book. we booked through romeby.com. a week before flying out i decided to look on trip adviser to see if there was any reviews . i then seen 21 comments on the hotel two of those good and the rest was very very bad. we then contacted the hotel with concerns... More

After we booked the hotel i happened to come across this site and read some of the reviews. As most of them were not good i emailed the hotel telling them of this site and how i was concerned the room would not live up to the description and photos. They did email back and assure me we would be... More