My experience with Serena Hotel was a rather disappointing one (and I have stayed at quite a few Roman hotels of different type). I have not seen any upsides (even location is somewhat questionable), so I will concentrate on what I found terrible about the place. I booked a singe room with a big bed (queen size) – that was... More

The Serena Hotel is just two streets away from the Termini Station, ideal for trains, buses and metro, which is only 4 euros for the whole day! The Serena is a small, friendly place with great restaurants and bars nearby. The rooms are all en suite and have everything you need. The bed was one of the most comfortablest my... More

We have stay in this hotel for 3 nights. Hotel was nice and clean. Room was small, but nice decorated and comfortable. Breakfast also was good as in 3 stars hotel! This hotel location is average...near the Termini station, so strange neighborhood:) Near the hotel You can find several sex shops and lot of kebabs cafes:) In Roma are lot... More

The staff was friendly, but the same happens in other hotels. My room was too small and my bed was very little and had a terrible mattress. The hall to access to my room was transformed into part of the breakfast room area and, because of the lack of isolation of my room, it was very unpleasant to wake up... More

This hotel gives us the most awful experience ever and our trip is half ruined thanks to their "nice, helpful " staff. We booked a standard room but they would not allow us to check in as according to their rules they only allow one person to stay in the room. We try to discuss and figure out something with... More

It's all about expectations. Roma is expensive and you can get ripped off quickly and easily. The Serena is solid, clean, safe and literally at the doorstep of the Termini train station and within walking distance of the forum and the national museum near Piazza Republica. The beds are hard, the rooms are small, the showers are smaller and the... More

This hotel did not excel at anything. The rooms, while clean, were quite small. The breakfast was basic even for a continental. The breakfast room was no where near big enough and I was surprised at peak times to find guests waiting for a free table! The surrounding area was just ok, on the fringe from the rough side of... More

I booked this hotel for it's location. 5 mins from Termini station. Excellent hotel, good size rooms, exceptionally clean. Good buffet breakfast and the staff are extremely friendly and helpful. A good selection of eating places on the door step. We would definately stay here again. More

Been to Rome many times and our normal hotel (next to Termini) has priced itself out of our reach. Spent a considerable amount of time researching (on TripAdvisor etc) for an alternative hotel. I eventually picked Serena Hotel. It lived up to my expectations. It's duty managers were friendly and had good senses of humour. The room we were given... More