We picked Hotel Blu because of the central location (Metro/train station) and the photos on various web sites showed a nice, clean room. We arrived to find that the hotel is in a very dirty part of the city. Parking is non-existent unless you are willing to park on the street a few blocks away. Although one web site stated... more

One of my worsts experience ever.The troubles begun from my arival.Aipoort of rome lost my luggage with an alitalia flight and noone give anything to solve my problem only non english staff dirty trains and worst subway ever.The hotel was not clean the rooms was like staying in a bad kind of hostel and the worst part of all was... more

Do not even think of staying at this hotel! When we first arrived the woman demanded cash - I told her that that was out of the question and that it would have to be on Visa as advertised. There was no-one to check us in and when we got to our room the so called double room was 2... more

Even though our reservation was with Hotel Blu, we were sent to another hotel (Rubicon) on an adjacent street. We had a reservation for a double room with bath. We were told upon arrival that the only double room available did not have a functioning bathroom so we would have to use the bathroom at the end of the corridor.... more

This was the worst hotel I have ever stayed at. My family and I waited over two and a half hours for someone to come open the hotel so we could check in. When a staff person arrived, she was rude and unsympathic. Even though the hotel had overbooked and had to give us a room at another hotel in... more

We just returned from 10 days in Italy and had a great experience at all of our hotels except this one. Upon arriving at Hotel Blu you have to register at a different location a block and a half away and at that time we were urged to pay for the hotel in cash 1 day before departure. That should... more