After reading all the reviews on this hotel, we were very worried about staying here. On arrival we were greeted by helpful staff and the room was very clean and tidy, but small. Bathroom was very small too but again, clean and nice clean fresh towels. Breakfast was not bad at all. All in all for the price we paid... More

Starting with check in. There were 3 people on reception when we checked in however none of them seemed to want to serve us. When they did I found them rude and unhelpful. We asked how to get into Rome from the hotel and we were told there was a map on the wall. I'm sorry but this is totally... More

The place is not bad at all! Obviously in Rome 4 Stars are not as 4 Stars in Germany (where I live), but the price was just awsome!! 100 euros (excl. toursit fees) for three days for double room! We didnt experience much of the staff, as we had no problems at all! The breakfast was really big (the hotel... More

We booked this hotel via a package with Thomas Cook, when we arrived at the airport Rome admittedly had been caught out with the worst snow storms in 30 years, so the first thing to go wrong was our transfer didn't show. On calling they just said they couln't make it. After an hour or so on a bus getting... More

This is all about expectations. As a 4* Hotel we expected a reasonable degree of service and quality but got none. It was a difficult time as Rome was hit by the snowstorms but staff were unwilling to help. Restaurant was closed unless you had paid for half board and the staff at reception were more interested in their own... More

After reading some very negative reviews I was very sceptical to purchase a stay in this hotel. But the four nights we stayed here in January 2012 gave me very nice experience. The room was not large, the bathroom much smaller yet, but very clean, the towels were changed every day, the neighbourhood was safe and pleasant. Breakfast was included... More

We have stayed at the Grand Fleming for the last 3 nights. Loads of hot water, crisp cotton sheets, superb towels changed every day. Breakfast was included in the cost. It's continental, with plenty of cereals, coffee, ham, cheese, orange juice. The hotel has its own restaurant which is good value for money. There is a 15 Euro menu in... More

After lots of negative reviews about this hotel I wasn't looking forward to this break, however,our experience was not as bad as others I have read on here, everyone's expectations are different, as long as I have a clean bed and half decent bathroom I can put up with the rest. This was our first visit to Rome and we... More

After reading some very negative reviews, I was pleased to find that our experience was very different. The hotel was clean, beds & bathroom were fine , nice balcony. The staff were friendly- say hello to Viviana - the bartender - she is a great girl! The continental breakfast isn't to everyone's taste but there is plenty of it. We... More