We were very disappointed by this hotel. As another reviewer mentioned, the entrance to the building is a dodgy, dark-ish corridor leading to a very small, exposed elevator that can barely carry two people. There are about 4 hotels in the complex. We arrived early and were told that our room was not ready, The reception area was nice and... More

Just returned from the Marco Polo with my wife, we stayed for 3 nights, We arrived at Midday on Monday. We found the hotel very easily and quickly from the Termini it's literally a 1 minute walk. Upon arrival to the hotel were were treated by a cool (as in not hot) main foyer to about 3 hotels in this... More

This hotel is very close to the Rome Terminal. It is located on the 3nd floor. The elevator is very tiny. If you have a bigger suitcase, you might need to lug it up by yourself. The room 306 was clean, decent size, and the bed was very comfortable. It has a mini fridge and a safe in the room.The... More

When we arrived we were told our reservation could not be found and they charged our credit card for all 3 nights and sent us to another hotel that was not comparable at all - dirty, clogged sink and no sheets on one of the beds! When we complained they said they could not refund our money. This seems to... More

We spent a few nights in this hotel which is ideally situated for the main Termini, airport bus, metro and exploring Rome. The hotel is on the third floor, reached by a lift.The reception is manned 24 hours. Breakfast, which is basic but adequate, is served for three hours every morning.The main asset in the hotel is the staff, especially... More

Not the greatest hotel but as we were students on a trip for our birthday it was alright I suppose. If you are expecting luxury, this is not the hotel to go to, would not recommend for couples! It was pretty quite but a little too quiet! It was alright but very basic. And every time we flushed the toilet... More

We spend a Christmas week in Marco Polo, and we are very happy that we chose this small and friendly place. Kind and attentive personnel, very good service and a clean room. Excellent location in one and a half block from the railway station. Very good buffet breakfast with excellent unlimited coffee. We liked the best our kind personnel of... More

At check-in, we were told that our room had a plumbing problem, and that we would be rebooked at Hotel Gabriele, a sister hotel that was "same quality, same amenities." Absolutely untrue! We looked up the Gabriele later and discovered it's $30-40 cheaper per night, and it showed. Thankfully nights 2 and 3 were back at Marco Polo, and the... More

Small rooms but comfortable beds, clean bathrooms and decent breakfast. Value for money in one of the most touristic cities of Europe. Easily connected by bus, rail & subway to all attractions. A friendly staff who wil help you when required and they speak fluent English. A must stay for the location & staff. Rome is a city to venture... More