As for most of the guests , we were sent to this PALACE because our connecting flight delayed and we missed the next plane. The Hotel is not a nightmare but you can only give it 2 star based on the lobby and the restaurant. The rooms are terrible , aging , no safebox , a small old TV that... More

This hotel is sad, dirty, depressing and awful!! The room we got was very dirty and totally worn out. Walls was covered with all kinds of dirt. The hallways had carpet wich was covered with layers of dirt. Internet is not included. The tv had terrible signals. Our advice: DO NOT STAY AT THIS HOTEL! More

Dirty filthy discusting room (141) and I can keep on going. Alitalia missed my connection by arriving 2 hours late and i had to stay for the next flight in the morning. They put me at the "palace" of many decades ago. Since then it was not renovated. If you have a choice do not stay At this hotel. More

Alitalia put us here when flight delayed Worst hotel ever--carpet so dirty put bedspreads on floor so we did not have to walk on it More

This so called palace hotel is an horrible buiding 15 minutes far from the airport. Rooms are outdated, carpets ar dirty, lights are ugly. Service is not so bad but really this is not at all an hotel where to stay. it is neither a palace , nor near the airport and certainly not a four stars as it says.... More

Having read all the prior reviews, one thing is clear: this hotel is only used by airlines to accommodate travelers in case of their screw-up. After the lovely staff of Alitalia had delayed one of my flights, I obviously missed the connecting flights by a staggering minute. These things happen, so my fiancee and in-laws were able to stay calm.... More

We referred to this hotel as the: "Alitalia Airlines Hotel for Stranded American Passengers". Alitalia Airlines screwed-up our flight home and had the 'decency'(?) to put us up in this joke of a hotel. Our shuttle was late and by the time we got to the hotel we were offered "lunch" which consisted of whatever was leftover on the 'buffet'... More

After a flight which was disrupted by the general strike on the 6th September, we were unable to catch a connection to Naples and were eventually offered overnight accommodation with dinner and breakfast in the Airport Palace. It is definitely not a Palace!! We did query the star rating of the hotel at the airport and were assured it was... More

After my Sunwing flight was delayed for 10+ hours, we were sent to this hotel. The shuttle was late coming to the airport to pick us up, at least by 30 minutes. The lobby looks clean, but the wallpaper is peeling in the staircase and the rooms are not very clean. My room didn't have a garbage can and there... More