I look on here before we when away and i was like O, I hope it ok , But when we got there we really like it . We was on the 5th floor so we had a balcony looking over the pool and the shops and restaurants.We stayed here for 7 night , So we did 4/5 day in...
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Dear frances s
We like very much the photos you have posted, thank you.
Thanks also for the nice review.
You are right, the Aris Garden Hotel is the ideal place for whom decides to chose a relaxing holiday not too far away from the city but still surronded by the nature.
We are glad you have enjoyed our swimming...
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The plusses : The hotel is very quaint with green lift doors in a old world style. The stairs have artistic railings - green again. Very charming. If you like Indian food there is an excellent restaurant called Maharaja within walking distance.
The minuses: Old plumbing, water wasnt draining out in sink and during a shower. Linen - specially duvet...
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Dear SilentWanderer,
thank you for your comment.
All reviews, either the good and the bad ones, are taken in much consideration by our management.
we very sorry to read your stay with us has not been totally up to your lodging expectations, please accept our sincere apologies.
However we hope you'll be glad to know that a partial renewal has...
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Would like to rate this hotel good rather than average but scoring doesn't allow!
The hotel is looking slightly tired and would feel fresher with a lick of paint.
Adequate rooms kept very clean. Breakfast is the same every morning but is of acceptable quality and you won't go hungry.
Go out of your way to speak to and get...
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Dear TiffRichardson,
Thank you very very much for your nice review, we are glad your stay with us has been comfortable and up to your expectations.
Also, we would like to remark that hints you gave to our future guests will be very useful and appropriate.
It's been an honour to serve you and we trust there'll be another chance...
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very unfriendly and rude receptionist . The hotel looks nothing as shown in the picture . . Not worth the money .However they had good breakfast .
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Dear Guest,
thank you very much for your review.
We are sorry to read that your accommodation didn’t meet the lodging needs you had expected .
However we are sure that our reception staff would have been very glad to help you if you expressed your discomfort during your stay.
Therefore our Management will be grateful if you could give...
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We stayed at this hotel for 7 nights, the hotel is 30 minutes away from the Center of Rome, the bus station is just next to the hotel where it would drop you to the underground station and can go any where.
We had a problem with the AC as they just turn it on like 8 hours a day....
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Dear EhabMouti,
We would like to thank you for leaving your comment and detailed report here on Trip Advisor.
We are really sorry for the inconvenience occurred with the air conditioning during your stay.
We wanted to assure you that your report is very important for us to better understand what happened on this occasion.
Quality of service has always...
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Rooms are clean, spacious and comfortable. Hotel is far from the city, though in the residential area and close to the airport, away from shopping areas. Service is good, and restaurant is of good spread and quality. Staff are cooperative and courteous
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we reservation for chicken as a dinner , they give us very salty stew beef with green pea as u eat in your house . When ask for change they gave us one dish of 3 pices sliced ham and 3 tomatoes -cold meal .
the room is dirty and very noicy all night . air con is out of...
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Dear Moo49,
We would like to thank you for leaving your comment and detailed report here on TripAdvisor.
We are really sorry for the inconvenience occurred during your stay at our hotel.
We wanted to assure you that your report is very important for us to better understand what happened on this occasion and that's why we were able to...
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What a run down place this is ! On the web this place looked OK ( but not cheap) upon arrival we saw a hotel that had had it's best days. Our room smelled of sweat, the bathroom smelled of urine, moldy walls and parts of the ceiling missing. The bins had the sanitary pads from the previous guest! We...
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Dear Guest,
first of all we would like to thank you for dedicating some of your time to report your comments regarding our hotel.
We are very sorry to acknowledge that our standards did not meet your expectations.
Unfortunately what occurred was that the room you have been assigned upon arrival skipped our usual quality control which we perform daily....
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When I viewed the hotel on the web site it looked the business and they made it look great, far from it, it was 3 days of hell! the staff`s attitude was utterly disgraceful they were rude and didn't want to help, the breakfast was bad I think our prison food would be better PLEASE DON'T WASTE YOUR MONEY!
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Dear Rihal_noo,
thank you very much for your review.
We are very sorry that your stay at our hotel was not pleasant, however we are sure that our reception staff would have been very glad to help you if you would have expressed your discomfort .
Our Management would like to have some more details such as dates of your...
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We were in this hotel for 4 nights. If you are in Rome as a tourist we would not recomend this htell. Its a bit far outside the city. But if you get this cheep it will not be any trouble. We took the bus and then metro. It is very expensive wi-fi 11 Euro for 24 hours. But you...
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