I picked it because of the convenient location. However, most aspects of the hotel disappointed me. The shower room has no curtain (I don't know why it is not installed) so the entire toilet is wet after shower. Air con didn't work and staff has no intention to assist. Poor reception service and I didn't meet any single helpful staff.... more

We got the rooms cheap on wotif and we could see why after we got there. At first we could not find the hotel because it was in the middle of renovations and covered in plastic. Counter staff would answer your questions but that was it. If all you are looking for is a bed in a clean room and... more

We stayed at this hotel for two nights. The hotel is covered in scaffolding and sheeting so impossible to see out of the windows to even check on the weather. The bathrooms are in very poor condition, dirty grouting, no enamel on the bath and horrible dirty taps and plugs. The hotel is located very near to the staion but... more

The hotel was in a good location being right beside the train station. The staff was helpful when asked questions. The room while old was fine and surprising very little noise (highest floor) came through the patio even though we were on the street side. The hotel was doing some remodelling however this didn't have a negative effect on us.... more

Bulding works right outside our window. They didn't warn us and when I complained that they started at 6.50am I was told that I was mistaken as they didn't start until 9am. Next day, same start at 6.50am. 2 staff came to room and agreed it was noisy. Reception head told me I was lying and that the builders didn't... more

This was the only 4 star hotel that we booked on our trip through Europe. We stayed here for 3 nights and I was a little disappointed, especially given we had good experiences in 2 and 3 star hotels in France. We were looking forward to a little luxury. While the rooms are quite nice and certainly very roomy with... more

I thought I'd write a review on the Royal Santina as my girlfriend and I were moved there for a night as the hotel we had booked in at (Hotel Milani) was not ready for us. The room was very spacious and comfortable, on the face of it 4-star standard with a good bathroom. However the skirting board was caked... more

Stayed at the hotel with a group of friends over the Wales V Italy Rugby weekend. The hotel is advertised as a 4* but is more like a 3* the rooms are a bit basic with good toiletries and clean towels every day. The breakfast was adequet with croissants meats and Cheeses together with scrambled eggsand suspect Bacon and sausages.... more

Ideal location immediately beside Termini Station however the hotel was not as advertised on the website. It claims to be 4 star however is more likened to a 2 star. "American Buffet Breakfast" consisted of the usual continental style offerings plus scrambled egg (lukewarm) and bacon (undercooked). I ate in the hotel restaurant (or actually the bar as the restaurant... more