We stayed in January 2012 and booked a triplex room. They had it booked as a double room so they amended it by putting in a fold-out single sofa, it was uncomfortable so the following day they moved us to a triplex room when we requested an alternative bed (the room had only become available that day). The staff were... More

My wife and I stayed at this hotel with our little daughter of 18 months for 3 nights. We wanted a hotel close to Termini train station and after staying here, we can definitely recommend this one. Upon arrival, we were greeted by a friendly employee. Over the next few days we met many more staff members and they were... More

On Sept 24th or 25th. Icame back to my room and the safe was open. 500 euros were missing. We reported it to the hotel and they filled out a form and told me to take it to the police station so they could file a claim with their insurance company.The form was filled out incorectly and no one at... More

Having been at this hotel before, we new what to expect. Very close to Termini train station, an easy walk away, even with big bags. Room is clean as is the bathroom, something very important to us. Don't think you will have a lot of space in the room, as it is small. We are only at the hotel to... More

My wife and I stayed over at the Diana for 2 nights and 3.days during our visit to Rome. The reason for.selecting the hotel.was its location, just a few minutes walk from the train terminal so transfer.from train station (travelled from Vennice to Rome by train) was convinent. I.wa particulary dissapointed with the size of the room. The beds were... More

I have stayed at the Diana a number of times in the past and always found the quality of every aspect of service to be excellent. Like all hotels it can be busy at times but even the manager has taken time to ask me how my visit was going which is very unusual in a hotel of this size.... More

First hotel stay in magnificent Rome....close to central station and buses..restaurants and places of interest are a short bus ride away. First impressions last...room was clean and furnished beautifully.....staff helpful and friendly.....buffet breakfast was of good standard....Overall a very good experience and a hotel i would recommend. More

Our room was not ready when we checked in, which was after 3:00 in the afternoon. We were given another room. It was clean, but the bed and pillows were not comfortable. Also the air conditioner did not work and it was noisy if the windows were open. We also tried the buffet dinner in their dining room and found... More

I found the staff not helpful or friendly. The food was terrible ! Rooms were just ok. Disappointed with this hotel. More