My cousin and I were only here for 2 nights at the end of our trip. Great location, clean rooms/bathroom. Good selection at breakfast and it was a good span of time 730a-10a for the service. You didn't feel like you had to rush in the morning just to get a bite to eat. Couldn't get our little door card...
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Dear becky b,
we are happy to know you have a good time here!
Thanks for enjoying our room service and breakfast either!
Wish you to spend more time in Rome next time!
Kind regards,
Lorenzo Macinanti
Customer Care
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Beautifully appointed and immaculate rooms. All rooms are upper level, but there is an elevator! And air conditioning! After a day in the Forum and Colosseum and Piazza Navona and Michelangelo's lovely Piazza del Campidoglio and oh so much more, the air conditioning felt wonderful! Marble stairs. Huge marble luxurious bathrooms. Comfy beds. We stayed here as part of a...
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Dear SharonSourLake,
it's always a pleasure to meet travelers on a Rick Steves' tour! You are like those who really know how to enjoy life indeed... by littile things, I mean! :-)
Thank you very much indeed for keeping a good memory of us! I wish you to visit our lovely city once more! If you had your coin thrown...
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Chose the Selene Hotel after reading such good reviews on it and also the location was a
consideration.We certainly were not dissapointed the rooms were very comfortable, warm, well furnished and spotlessly clean loved our marble bathroomalso lovely soft towels changed every day and linen changed every second day the fridge and safe were also a very handy feature. The...
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Dear threemusketeers68,
Thank You for having a good time !
We feel very satisfied to meet our guests' expectations, especially when you are able to see how much passion and commitment we put into this job.
Really looking forward to meeting you on your next visit,
Best regards,
Lorenzo Macinanti
Customer Care
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Let me preface this review by saying that we had the most helpful experience at checkin after leaving our original hotel reservation because of the bad location and service. The room and service were excellent and I would highly recommend this hotel if the television and internet service had been working. Unfortunately, we had moved hotels to be in a...
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Dear Katherine E,
we are very sorry you were not fully accomplished by your stay at Selene!
We have been 4 days with a problem on our tv-sat and only on tuesday our assistance has been able to repair and restore the signal. Big shame for us and sad for you :( !
About the internet, I think we have...
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We were very impressed with Hotel Selene. We chose this hotel after extensive research on the internet and felt that the location and price was great. We were also impressed by the fact that the manager constantly checked and responded to reviews on Tripadvisor and genuinely seemed to be interested in getting everything right for the customer. Our research paid...
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Dear standish77,
I want to thank you very much for your very detailed review! It impressed me :-)
I am very happy you had a good time all over your stay and I wanted to express my gratitude for you feedback.
Let me answer step by step:
1) There was also a flat screen TV with many channels (though none...
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We stayed the night that it started snowing in Rome!! Had so much fun taking photos of the snow covered Piazza della Repubblica which is just around the corner. Lovely hotel, large rooms, clean and good breakfast. Must admit the entrance could worry you at first glance!! but once inside the rooms are lovely and spacious and nicely decorated. The...
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Dear giusie9,
I am very happy you shared with us such a rare event as the snow in Roma! Everyone was electric and the scenario was really appealing... After that, I want to thank you for your kind words of appreciation and I would love to have you and your dearest our guests back again.
Kind regards,
Lorenzo Macinanti
Customer...
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it was my first time at rome i got amazing room with ps3 very clean and not so Expensive, the breakfast was great and gives u exactly the power u need to began the day! also the staff was very welcome and make us the vaction more please!
the location was perfect really close(2 min. walk) to the main big...
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Dear Roy Y,
thank you very much for your good feedback! We are happy you enjoyed your stay at Selene and had fun with our "gamers" rooms equipped with Playstation and Wii.
We are definately looking forward to meeting you on your next visit to Rome!
Kind regards,
Lorenzo Macinanti
Customer Care Representative
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This is my second stay at Hotel Selene, both times a great stay. Large clean nice rooms, great breakfast room, GREAT location (2 blocks from train station), great price, great staff.
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Reviewed 4 November 2010
Dear USAlady39588,
we are very happy to have passed your visit #2 without changing your mind! :-)
We want to thank You very much for all kind words you had for us.
Really looking forward to meeting you on your next visit to Roma!
Best regards,
Lorenzo Macinanti
Customer care representative
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Value for money, excellent. Great location, very nice breakfast and friendly staff.
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Dear Nlingenfel,
thanks for enjoying your stay at Selene! We are glad you have not been disappointed by our staff and service.
Looking forward to meeting you on your next visit to Rome!
Kind regards,
Lorenzo Macinanti
Customer Care Representative
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Good location, great breakfast, nice rooms but there were a few spots on the wall that weren't nice, clean bathroom.
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Dear T C,
thank you very much for your review!
Please accept my apologies for the spots: unfortunately cloth wallpaper get stained very easily. I will discuss it with the housekeeper a.s.a.p.
I really hope to see you again next time you're in Rome!
Happy new year,
Simone Puorto
General Manager
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