My daughter and I stayed at this hotel for 3 days earlier this month. Although the address says "Rome", we found that it is considered too far out of the normal city circuit to be considered for a free pickup and had to pay taxis 52 Euro one day to go into the City for a bus tour (see my... More

we arrived april19. we were rerouted due to the volcanic ash fall. we were supposed to leave italy on april 17. we had to takes a rented-bus ride from 9am venice and arrived 7-8pm at the hotel we were tired. When my husband stood at the front desk and casually asked the male front desk personnel if there were room... More

I am a Sheraton gold member and decided to book with Four Points for a 4 day stay in Rome. This was a leisure trip, so was counting on the shuttle bus. Unfortunately, not long before my trip, they started charging for this service. I was unhappy with this, and to be honest, I think this is very bad customer... More

When we selected this hotel, one of the main reasons we booked it was the free shuttle. The hotel was about a third of the price (redeeming Starpoints) of a more convenient location, and we were willing to spend an hour or two a day on the shuttle to save that. When we checked in on 1/31/2010, we were informed... More

I stayed in summer 08 with my late father. I had been on leave from a contract job in Kandahar at the time. This hotel was in the Roman 'burbs, but it was still very nice. Dad and I made use of the shuttle bus and found it easy to use, with a reasonable schedule. The ride into the city... More

My husband and I enjoyed our stay very much. The staff was friendly and helpful and willing to do their best to answer any questions we had. The breakfast was very good and had a nice variety. Our room was not large but was adequate by European standards. Everything was in good repair and very clean. The free shuttle service... More

This hotel is way out of the way. The rooms are clean but sterile. We ate in the restaurant and my food came late and was cold. Above all, do not allow them to call you a taxi. They only use 2 companies and the companies charge between 10 and 15 euros just to show up. They also insisted on... More

Stayed at this hotel for two nights in October. Hotel quite far from city centre, but shuttle bus was quite frequent, if a little unclear as to the picking up point on return trip. Staff at reception were very helpful and friendly. But the staff in the dining area were something else! Ordered glasses of wine, which were skimpy to... More

small beds. small bathrooms, limited facilties, no plces of interest within the vicinity. not very helpful if you need local currency. More