The price booked and confirmed online was inflated by 25% when we arrived, with the excuse that "we didn't pay online" - which is complete bull, since the hotel had our credit card details as entered on the website, and simply didn't charge it. The room had no mobile signal for our phones, and they also tried to reduce our... More

Hotel Robino was close to the main train station but smelly, blocked shower drain and no space in the bathroom. The smell of the air fresher was far worse than any smell they may have been trying to cover up.

The lady at the reception desk was a Filipino lady that had the worst customer service skills; rude and not very pleasant. The room she gave us was one the first floor next to the entrance, which made it impossible to get any sleep the first night because we could hear everyone come in and ring the doorbell to get... More

We were late booking a hotel over the weekend in Rome, and ended up settling for this hotel without many other options. The location is great and most of the sights are in easy walking distance. The room was good enough, it was clean and the towels were changed daily. The bathroom was tiny and in a poor state with... More

i stayed in hotel rubino for a week during my mid leave from afghanistan. I payed at the counter using my visa debit card (this was the first and only time i have ever used this card). Once i returned to Australia i found that i was missing $50,000 from my account. I got a copy of my transactions and... More

We stayed in this hotel for 2 nights. It is located very conveniently - close to the train station, so you don't have to walk too much with your luggage. At the same time you are in the city centre and all the sightseeing attractions are in walkable distance. The entrance to the hotel is a bit dodgy and confusing.... More

This Hotel was Horriable! As soon as we showed up the two Asian lady workers were really really rude. That was until they broke a bottle of my cologne. Then they were at my finger tips. They bought me a new bottle and were rude again. Every Morning we woke up and the bathroom leaked a nasty pi$$ smelling water.... More

Hotel lights were dim (in fact dimmest that I have ever encountered). I was being transfered from Hotel Soggiorno Blu as they said there was something wrong with the toilets as it were leaking. (However, Hotel Soggiorno Blu wasn't good either). There was a loud knocking on our hotel room in the middle of the night, but there were no... More