I have nothing but good things to say about this fantastic hotel! I stayed here for 3 nights last year and loved it so much that this year I was determined to stay here again prior to the long 22 hour flight back to Australia. I was given a comfortable room with a fantastic large shower (the best of the... More

Stayed at the Universo for a conference in the hotel itself. I was lucky enough to arrive a day early for a bit of pre-conference sightseeing with my partner. Lucky, because the room we'd been assigned was tiny. I'd describe it as the size of a small single room rather than an adequate double. I asked to be moved, and... More

Very convenient for sightseeing- a fairly easy walk to all the main sights. The room was good, just a little odd to have a room with a mezzanine as you have to walk downstairs to go to the bathroom in the night. Breakfast was okay but nothing too special. Reception staff were not friendly, but we had no troubles and... More

We spent 2 nights in this hotel last week. Overall, the hotel was OK, but we had a few problems. First, the front desk refused to give us 2 key cards to our room. They said it was a security issue. This caused us some problems in coordinating our coming and going separately. Understand that the key card must be... More

Very close to station, and a good location for bus & train travel to all destinations. Old style hotel, with old fashioned lobby and common areas. Rooms have been updated recently, to a high standard, but are very small. Hardly room to move between chairs and bed. Bathroom well apointed, but also very small. Breakfast room was very crowded, and... More

Travelled here with my girlfriend for a short break in Rome. While the room was quite small (as expected in a European city) it was nicely decorated with a beautiful bathroom. The balcony overlooking the side street was a nice addition. Buffet breakfast was nice as was the morning coffee. Staff were also very friendly and efficient. Also just to... More

The hotel had a good location near to the termini station ( 5 minutes walking). Clean Rooms. Bad Bathtub (water comes out during the shower). Bad Breakfast (coffe machine makes terrible products and doesnt even fill the whole cup. Hardboiled Eggs are extremely Cold. Scrambled Eggs very Terrible. The staff were not helpful on any shift (especially the reception staff)... More

We were unfortunate enough to be booked into this Hotel for 5 nights (5 nights too long!!!) by our 'trusted' travel agent, in June this year. On arrival at 1.30pm we were told by the most gruff, impolite, unhelpful and unhappy front desk staff that our room was not yet ready. No problem; we checked our bags in and headed... More

Myself, my husband and our three children stayed at the Universo in August for three days. Before booking I researched a lot of hotels but felt that the Universo was best suited to our needs and budget.Not all of the reviews I read for the hotel were very good so I really didn't know what to expect. All I can... More