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The Westin Excelsior, Rome

5.0 of 5
125, Via Vittorio Veneto, 00187 Rome, Italy
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Ranked #210 of 1,292 hotels in Rome
4.0 of 5 stars 583 Reviews
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583 reviews from our community

What travellers say about this hotel
  • Via Veneto(25)
  • Very nice(14)
  • Great location(12)
  • Trevi fountain(10)
  • Star hotel(7)
  • Starwood Point(6)
  • Room service(6)
  • Old world(5)
  • Front desk staff(3)
  • Hard rock cafe(3)
Traveller rating
    260
    151
    113
    46
    13
Only show reviews for Family (122) | Couples (226) | Business (63)
Date Rating
Mark E
Pittsburgh, Pennsylvania
Senior Contributor
24 reviews
9 helpful votes
4 of 5 stars Reviewed 14 February 2012 NEW

We arrived early; room not available, so we're advised to return at 14:30, which we did. Room still not ready. Escorted to lounge, where we were offered drinks on the house. Ordered three diet Cokes. Got charged 8 Euro each for the Cokes at checkout. Had difficulty getting concierge or front desk response during stay. On the plus a star... More

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Mark F
West Pittston, Pennsylvania, United States
Contributor
16 reviews
4 of 5 stars Reviewed 11 February 2012 NEW

Magnificent structure, outstanding locstion,magnificant room, staff super, eat elsewhere!! More

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JaJa_LuRVeS
Kota Kinabalu, Malaysia
Senior Contributor
21 reviews
4 helpful votes
5 of 5 stars Reviewed 8 February 2012 NEW
1
person found this review helpful

If you want to experience LUXURIOUS, this is the hotel for it! The best hotel I've stayed in my entire life. The details that they put in to make this hotel a palace is overwhelming. I have nothing but WOW for the room especially the wallpapers and the furniture. It was snowing for the 1st time since 2005 when we... More

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TulaLondon
London
2 reviews
7 helpful votes
5 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

Old and seedy? Threadbare carpets? Can hardly believe the review below, what nonsense! The Excelsior is a beautiful hotel. We stayed just after Christmas for four nights and had a simply wonderful stay. Staff couldn't have been more helpful and our room was huge (not so easy to find in Rome), elegant and comfortable. The hotel is really well placed... More

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Robert Townsend
New Orleans, Louisiana
Senior Contributor
35 reviews
12 helpful votes
5 of 5 stars Reviewed 31 January 2012

In my opinion this is the best hotel in Rome. The decor is spectacular, the rooms large, the location central, and the bar terrific. Stayed here several times over the past 25 years and it is always a pleasure to return. More

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TravellerGC
Grand Cayman
Reviewer
4 reviews
4 helpful votes
1 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

My wife & I chose the hotel as it was one of few in the city centre with spa facilities. Unfortunately both saunas were broken throughout our stay & the steam room was barely working & had flakes of white paint from the ceiling all over the seats. Given that I had specifically asked the hotel about the spa facilities... More

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TravelinMaggie35
San Antonio, TX
2 reviews
5 of 5 stars Reviewed 30 January 2012

What a wonderful hotel. Yes, pricey, but worth it. Great Spa, pool. Near Donys Restraunt. On the Via Vento. Up the hill to Borghese Gardens- down to Hard Rock Cafe.. And Rome all around you. More

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The_Westin_Excelsior, Guest Relations Manager at The Westin Excelsior, Rome, responded to this review
8 February 2012

Dear Guest, We are truly glad to read that your last stay with us at The Westin Excelsior Rome was that pleasant. Our central location in the very heart of Rome is one of our trump cards. Our main one is the high standard of service provided to each valuable guest. We hope your next stay will then be soon!... More

winstonazzopardi
mellieha
Reviewer
3 reviews
3 helpful votes
5 of 5 stars Reviewed 24 January 2012
2
people found this review helpful

We just returned from a weekend at the Excelsior. This hotel is one of the best in Rome, miles ahead of the Plaza in Via Veneto where we stayed the last time. Our room (416) must be one of the largest and most elegant suites in the city. The hotel has a wonderful bar (important to us) and a good... More

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The_Westin_Excelsior, Guest Relations Manager at The Westin Excelsior, Rome, responded to this review
8 February 2012

Dear Guest, Thank you so much for your positive feedback! We were delighted to learn that you appreciated the spaciousness and the elegance of your room and also the hotel facilities. We take great pride in providing our guest with the highest standard of service and are really glad to know that you have enjoyed your stay with us. We... More

Rsauer3473
Salem, OR
Senior Contributor
25 reviews
56 helpful votes
4 of 5 stars Reviewed 23 January 2012

We visited Rome as part of a European tour of Italy, Greece and Spain in September. We used Starwood Starpoints for our stay (48K for 5 nights). This is an elegant hotel that is probably in need of a bit of renovation. Check-in was efficient. Our room was on the fourth floor and had two twin beds that an employee... More

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Livingthedreamco
Paris, France
Contributor
13 reviews
8 helpful votes
5 of 5 stars Reviewed 22 January 2012
1
person found this review helpful

The westin excelsior is an amazing hotel. We stayed here for 8 days and passed new years. The entrance herself makes you feel at a palace. Clef d'or concierges and elegantly dressed doormen. The rooms are vaste and decorated with an impecable taste. The breakfast is well displayed and has a good variety of plates. The only average part of... More

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The_Westin_Excelsior, Guest Relations Manager at The Westin Excelsior, Rome, responded to this review
8 February 2012

Dear Guest, Thank you for your comments and taking the time to post your review about your recent visit at The Westin Excelsior Rome. We were very pleased to know that our hotel staff, service and accommodation met your expectations. We work exceptionally hard to make every guest’s visit a unique one. Please be assured that your feedback and constructive... More

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The Westin Excelsior, Rome Also Known As

  • Westin Rome
  • Westin Excelsior Hotel
  • Rome Westin
  • Excelsior Rome
Address: 125, Via Vittorio Veneto, 00187 Rome, Italy

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