Stayed for one night prior to staying in central Rome, using the free shuttle bus from the airport 8 trips a day, info was scanty from airport info, but was right outside of terminal at the end of the coach lines. Then we took the bus from the hotel into the city, 4 times a day and were dropped off...
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Stayed here for business in Rome.
Specifically chose it for quick getaway to airport.
There arevshuttles to town and to airport and taxis if needed are there within 5 mins.
Good room, nice space, proper shower, would definitely stay again!
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We stayed here for about 4 years in a row and would always leave from Fiumicino- We gave up after about 4 tries as the
A?C does not work
2-Food is terrible-Even pizza was frozen
The only nice part of this hotel is sitting outsie near the pool to relax and read before flying home
Hotel needs a complete remodeling...
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I am a frequent traveler and have been going to this hotel for a number of years. I would warn you that it is starting to fall apart and cleaning staff is having a hard time keeping up. Say away from rooms that face the pool since they are very hot all day and night (even in the winter). The...
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This hotel is in a business district and, in my opinion is unsuitable for tourists. It caters for large groups and conferences - so be warned, it could be very busy. In my case, the location was convenient.
My room was spacious but totally devoid of any charm whatsoever. The bed was comfortable, but that's about as far as the...
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Dear FourFishFingers,
Thank you for your review of your stay. I am sorry you did not find our hotel to your liking. All of our reviews are evaluated by management, and your review is no exception. We strive to provide the best guest experience possible, and will use some of the feedback you’ve provided to further improve our service. We...
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And here comes another disappointed traveler, lured by a free shuttle at the front page of the hotel website. The same story: complained to Priority Club, directed to the hotel manager, who sends their useless web-page address which has “FREE SHUTTLE” in the middle of it. Who would go and check out what exactly this free shuttle means unless you...
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Dear Hetman,
Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I have taken note and wish to thank you for all your valuable comments. These are of great importance to...
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I have to agree with a number of reviews I read of this hotel, and am deeply disappointed that after filing a complaint with Priority Club and the ICHotel Group to find out that a number of people over a considerable period of time have been complaining on TripAdvisor about the same issues.
For those lured in by the promise...
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The hotel is old property and since it is in a business district travellers can expect less service from the front desk. Breakfast is great with so many staff helping you. Rooms are old and bathrooms need repairs. Location is ok. Nothing really nearby to eat or go out.
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The very first thing I expect from an hotel is to be quiet so that I can sleep..
And my room was all but quiet.
First, you can hear what is going on in the corridor: the door of the room is not sound proof.
Second, the sliding window frames are in aluminium as usually installed back in the 70's....
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Dear Thierrym649,
Thank you for taking the time to write your review. I do apologize for any inconvenience that you have experienced with your room. I would greatly appreciate further information regarding your stay in order that I can investigate further. I have sent you a private message to obtain additional information.
Sincerely,
Brenda J.
IHGCare
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This hotel is a basic Holiday Inn. It is out of the city on the other side of the airport but they have very cheap shuttle in and out of the city. This allows you to hire a car and get around because they also have parking onsite. Brilliant family hotel with the garden and pool area as the kids...
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