We had a terrible experience as SPG gold members. They didnt like the fact we had a reduced rate using cash and points and tried to add a $90 breakfast to our bill which we never consumed and refused to remove it, being rude in the process more

We stayed at the Eden with friends for a few days. The hotel location is central and close to a large park but on top of a hill, nice when you walk down into the city, difficult when you come back with tired childrens. The staff and service was great, the rooms very clean but small and the walls thin... more

I had read several reviews on this site with regards to the indifferent treatment of Starwood members at the Rome hotels, but frankly believed my experience would be different. I was very wrong. The location of Hotel Eden is very central. However, from a walking point of view, be prepared for a lot of hills and stairs getting to and... more

We loved the hotel, the staff and the location. the 6th floor restaurant had an incredible view. don't miss it, even if just for morning coffee. We found the staff to be very helpful! We could walk everywhere. The only negative is that our room was very small. more

Hotel Eden does not disappoint. Part of the Le Meridien chain which I had been familiar with. I found this hotel on Luxury Group and were able to book directly with the hotel. Fast and efficient and the hotel was ideally located in the heart of city. Staff were very nice and helpful and spoke perfect English. This was not... more

We chose Hotel Eden to be our escape from the bustle of Rome, but found instead a kind of snobby hotel that is still a little noisy and the AC not so good. We used Starwood points, and usually are upgraded. Not so here. We got ground level rooms, and the first room the AC did not work. I felt... more

We had wanted to stay at the Hotel Eden for years, and having now done so we're not sure why. The location is decent, about four blocks to the Spanish Steps or the Borghese Gardens, and the public areas are lovely, but the rooms are shabby and out of date. We stayed in two different rooms and both were cramped... more

Hotel Eden is in a great location -- easy walking distance from the Spanish Steps and other local attractions, such as Trevi Fountain. It's also a short walk from the hop-on/hop-off bus that takes you around the city. We checked in early in the morning and were immediately given a room which was a huge plus. While probably large for... more

The Eden Hotel was wonderful. The staff was very professional, etc. It's in a great location, i,e, by the park, but close enough to walk to the sites. No issues with the hotel actually. The problem I had was with restaurant at the top of the hotel: The restaurant has a fantastic view of Rome. I called the concierge to... more