I booked this hotel through Expedia.com.au in early May. It is nearly half hour walk from Roma terminal station, if you have luggage to carry with you. They underestimate the time from station. On the day we arrive, there was a notice for me outside the block, saying something wrong with the water system in the building, therefore we can...
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Dear Guest
Thank you for taking the time to provide feedback about our B & B.
Sorry to have you placed in another family structure, and we hope that this problem should not occur more.
Thanks for your time
sincerely
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located very close to Termini railway station, this B&B was ideal for me (getting in Rome by train and on next day take the train to the airport).
Room clean, comfortable and quiet.
The place is unattended (you get a set of keys for the various doors) and so you have to prepare breakfast by yourself using the common kitchenette:...
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Owner was not there when we arrived, and did not answer numerous emails and phone calls. When I threatened, to give a poor review, then returned email and called me a liar and refused a refund. I canceled payment from credit card. Did not apologize or offer compensation or alternatives. Very unpleasant and hostile. Found another hotel nearby.
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Dear Guest
Thank you for taking the time to provide feedback about our B & B.
Sorry for your inconvenience and we proceeded to take your cue from this feedback to improve the arrival of guests.
Thanks for your time
sincerely
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We stayed here for the weekend. The location is perfect, one minute from Termini station. The rooms are nice, good sized and very clean - probably a bit noisy in the evening (but not later then 10) and in the morning (starting at about 9). The breakfast ist typical Italian: coffee machince in your room, croissants and cake. Francesco (I...
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