Upon arrival we were surprised to see that the reception desk of a 4 star hotel is like a cubicle. Communication was a struggle as none of the staff can speak English though they acted friendly. A clean standard room,no bath(just shower) and you can hear the noise from the next room. It's appalling that the towels were not changed...
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Arrived in the hotel late midnight after a trouble getting into for a metro ride that operates only until 10pm (MA1). We were attended with the night security guard alone. Not English speaker but fair enough to deal about.
Room were reserved but shocked to find out that the the shower room covered with clear glass alone and has no...
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We stayed in this hotel in early October. We booked very last minute and had limited selection. The location of the hotel is convenient. Only a 5 min. walk from Ottaviano metro station, and only 15 minutes from the Vatican. There are a couple of great restaurants very close by. At first glance, this hotel looks very modern and chic...
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Hotel room was as described. Just a few complaints.
Unfortunately mini fridge not working. Complained about fridge as my husband had medication which needed to be kept cool. Result was they moved us to another room which was larger.
Pillows were far too soft. We ended up having neck and shoulder pain.
Breakfast was non existent.
Would have been better...
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We, me and my cousin brother, stayed at Relais San Pietro for 3 days and we were very happy with it. Although we were mostly sight-seeing and didn't spend much time at the hotel the time we were there was good. The staff were very helpful and was always smiling (i find this as a very important element in the...
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