Taxi cab & hotel front desk clerk tried to double the price. It was a scam! Another employee had given us price before we walked in. Not a good area. More

Though within walking distance of the Central Train Station of Naples, this hotel is definitely a budget place. We paid 44€ per night and got a room with old furniture, a bathroom with shower doors that hardly worked and a window opening to a back alley of people selling fake Prada, Gucci and Coach purses. I wouldn't recommend staying in... More

Never visit this hotel. The pictures are fraud. We walked in to check in at 4:00 and we have to wait 40 minutes until the room was ready. Then once we were let into the room, there was mold all over the bathroom, rust stains on the furniture and dirty feet marks on the walls. It was disgusting. To make... More

Well this section is about "tips and guidelines" - my view on this is DON'T GO TO THIS HOTEL or THIS AREA OF NAPLES or Naples at all. The Palace is not a hotel, it is a student bolt hole. A hovel. We checked in, saw our room, dumped our suitcases there and then proceeded to walk around Naples to... More

Please please do not consider this hotel , it is filthy, and quite simply the worst hotel i have ever seen in a very run down and quite simply scary and unsafe location More

Don't bother.... The rooms are shabby (ours had a chair with the stuffing hanging out, broken shower and curtains hanging off the rail), the corridors dim and cramped and the whole place gave the impression that rooms were available by the hour! It's location to the central train station is handy, but the whole area is less than pleasant, even... More

Where to start.........We weren't sure at first if the hotel was opened, had any other guests or was in fact the correct hotel. A mis match of names, Hotel Palace, Hotel Mexico on glass panels in doors and Hotel San D'Angelo on chairs in breakfast room. Supposed to be extensively refurbished but saw no evidence of that in rooms, lobby... More

Looked OK in the public areas, but too many problems with the room and a surly staff member who thought we were over-reacting when we wanted lights in the bathroom and lobby, and a shutter that pulled all the way down in the bathroom! The room faced into a dirty courtyard that was inhabited by pigeons and the room was... More

The reason we booked this hotel was for its close location for the train and bus network. We had previously spent a few nights in Sorrento with this overnight stay in Naples. My understanding is that the Hotel Palace was formerly the Mexico Hotel; I feel I must warn all potential travellers about the Hotel Palace. The list I could... More