Pros: - good central location, although the main railway station is a good 20 minute walk away - very friendly, helpful staff - rooms clean and comfortable (the hotel is relatively new) - windows are well double glazed which keeps noise from the outside to a minimum (but in any event, the hotel is not on a busy street) Cons:... More

We stayed at Golden Hotel for one night as our destination was Capri Island.Good value for money: The location is very convenience. Just 10min walk to the port & Alibus stop to the airport. One of my favorite things in this hotel was the staff: Really welcoming and helpful. Check in went very well and fast. Rooms were nicely designed,... More

It was me and my boyfriends first trip to Naples, we stayed here for 4 days at the hotel and every day the hotel staff gave us 110% customer service. All staff was always available and willing to help with questions, suggestions, and directions. The area it's in is not the best area, but its only a couple blocks from... More

If booking a singel room at this hotel, you will be allocated a small room WITHOUT A WINDOW. This is the only single room in the hotel. After 2 nights I was upgraded to a double room when it was available. Not a pleseant experience. The webite does not indicate that the room has no window. More

i had expressly booked my hotel over a year inadvance to hopefully get a decent sized room (single) nevertheless. when i emailed the hotel prior to my arrival to check on details for my arrival they said it would be quite small. they also said that i could only have a friend in my room for limited time (even though... More

Welcoming communication; clear advice and travel instructions; well situated on the edge of the smart area of the city; superbly helpful staff, offering advice and recommendaions and then seeking feedback; lovely room with excellent chambermaids; first rate breakfasts with plenty of choice. We had a very happy five-day stay and we recommend the hotel whole-heartedly. More

The Golden hotel is a small boutique hotel very well located walking distance to the historical centre and the shopping area in Naples. Free internet, breakfast included and nice shampoo and soap provided (towels are also very nice, soft and big).Rooms are very clean and breakfast is nice and varied. They also have fixed - cheaper rates negotiated with taxi... More

The hotel is situated close to the ferry ports in the business district of Naples. The staff went out of their way to ensure we had an excellent stay. Cleanliness was of the highest standard, breakfast was excellent, rooms were very comfortable and decor beautiful. My friend left an item of clothing behind after we checked out. We called the... More

Nothing to complain about, except perhaps the noise from the airconditioning that was pretty loud. But nothing earplugs cannot fix. I loved my stay. More