As our flight was delayed, we did not arrive at the hotel until 1am. We were told the bar was closed and we were unable to get a drink...not even water. (not very international!) We were not too bothered as we thought we would get one in our room. There were no tea/coffee facilities and no mini-bar, in fact there... More

Lovely Hotel. Perfect location. Spotlessly clean, great staff. I cannot believe anyone could criticise this hotel, it is great value. The rooms are large and clean. Breakfast was pastries, cakes, biscuits, boiled eggs, toast, different types of bread, yoghurts, fruits, fruit juices, tea/coffee, cereals. Would definitely stay here again and would strongly recommended. Perfect for nipping back with your shopping... More

just back from sorrento spending two weeks at this hotel . The breakfast was the worst continental breakfast we have ever had. The evening meal was served at the Tasso next door but we had our own menu not the same as Tasso customers.The portions we were given would not feed a child and they charged us five euros for... More

We originally booked with Hotel Tourist but our booking was transferred to the Carlton a few days before we arrived due to roadworks causing some sort of problem with the rooms. Obviously we were a bit concerned as we weren't sure what to expect but we needn't have worried in the slightest as the Carlton was great value for money!... More

Just back from spending a week at this hotel and I was truly disappointed. Firstly the hotel is not a four star hotel more like a two star. The decor clearly needs changing .The continental breakfast served daily was the same thing everyday, which consisted of tin fruit. The sad thing is the staff that served us was very attentive.... More

Had previously been to Sorrento and if it hadn't been for the price hike we would have liked to have gone back to the same hotel, however as the budget wouldn't allow this we settled on the Carlton. The room was clean and even though the shower could sometimes be a bit temperamental it was not anything to really complain... More

stayed at this hotel for 4 nights with mistral holidays staff were outstanding nothing to much trouble room bedding and towels spotless good choice of food(continental breakfast was outstanding so much choice)~and only round the corner from the centre of sorrento had read some bad reviews before left so wasnt expecting to much but was pleasently surprised all in all... More

Just returned from Sorrento, and had booked this hotel off the internet for 7 days, we checked out after 3 days, I have no idea who ranks these Hotels, but this is definitely not 4 star, maybe 2 if that, the evening meal was miserable, and the whole place needs a total refurb, we have stayed at different hotels in... More

We had to make some last minute changes on our plan while in Sorrento, and had to find a place to stay for two extra nights at a reasonable price (budget was maximum 150 EUR/night). We wanted to extend our stay at the Hilton Sorrento Palace, but the only room left was 500+ EUR/night. We spent 30-40 min search (both... More