Wonderful location on a beautiful stretch of beach. The roof deck is nice but best to get up to the deck early for a chair. Our rooms were good once we moved from rooms overlooking the elevator shaft. It's odd to be on the beach and not have a balcony. The rooms were clean and bathrooms excellent. Breakfast buffet was... More

Went on hen weekend, great location nice and clean. Bit disappointed no balcony or tea and coffee and the fridge didn't work in our suite. Nice bathroom. The restaurant was very facilitating for our big group of friends, service could have been a little faster and better but all in all we got what we needed.

Even though you'll find plenty of hotels on this beach strip, Hotel Neptuno stands out from the rest owing to its great location! It is right at the start of the beach which makes it easily accessible to the tram stop and the marine boats area with plenty of restaurants. The hotel has been decorated in style, from the reception... More

I was a little worried about booking this hotel after reading the previous reviews, but I have to say we had a really enjoyable stay at the Hotel Neptuno. The front desk receptionists not only spoke English, but were very friendly, helpful and accommodating to our request for a late check out. The hotel breakfast was great, with a very... More

Stayed here for a short break in April, hotel really easy to get to from the airport, take the number 5 metro line and change train at Maritim Serreria then walk across the platform and get the metro to Neptu, approx 5 Euros. The hotel is clean and modern, but in the room bits were looking a bit tired. Mini... More

We stayed at the Neptuno for 5days in Easter holiday. I have read the reviews and had mixed views going. Well the hotel looked like a clean little block of flats but was the best in the street. The manager and reception staff were not polite and I felt like they needed training. There is no English on the tv.... More

Hotel is lovely, very modern and stylish. I read previous reviews stating the rooms were small but thought it was more than big enough. There is a combined TV / computer although no English channels but very handy for the internet. The door to the bathroom is glass but it’s frosted so you can’t see through. The bath is amazing!... More

Location good, front desk need a course in customer service!! Rooms basic but functional. Lots of choice for breakfast but limited number of times fresh food was filled up and plates not removed from tables quick enough, no interaction from staff at all through this meal.

Nice hotel, though the staff provided basic service, nothing more. Advice for getting around town could have been better. Close to bus and metro, also close to a beach. View from the roof top is fantastic.