Stayed here recently with Groupon so my expectations were pretty low. I was pleasantly surprised by the room. There was a very comfortable double bed (though I'm certain I booked a twin room), it was very clean and there was a lot of wardrobe space. On closer inspection the shower bracket was broken which made showering...interesting. My main issue was... More

The hotel itself was very clean although no tea or coffee facilities. Our room looked out onto another wall and we could hear everything.....even other residents loud moaning noises at 2 in the morning lol hotel staff little english, not very friendly, poor welcome, not approachable at all and felt like you were more or a nuisance to them. Felt... More

Stayed in one of the forth floor rooms, only had velux windows, which was a shame, but meant it was quiet. Staff were pleasant and reasonably helpful, but could have provided more information. Whilst staying there was a fiesta, which was amazing, however on returning to the hotel in the evening we found that the bar and restaurant were closed,... More

Very pleasantly surprised by the decor of the rooms and bar areas given the location of the hotel....a tiny dismal looking backstreet in Benetusser, a short train ride from Valencia. Very litle English is spoken by some of the staff or the locals so it made for an interesting stay given our almost none -existent Spanish. A course in customer... More

Stayed here on a Groupon deal, nice comfortable hotel. Nice and polite staff. Breakfast was included but for only 3 euro you can get unlimited buffet. The only problem is the location, it is about 10km from the centre of Valencia so it's a walk to the train station and 5 minute train ride to Valencia Nord station( only 1... More

Founding a deal on Groupon decided to spend 4 nights in Hotel Benetusser and it was well worth it! Room was very tidy and quite spacious with nice bathroom, fresh towels and sheets every day. Indeed there was no hospitality tray but it wasn't disadvantage for us as it was too hot to drink tea anyway! We missed fridge more... More

The hotel is clean but old style. I bit out from the centre. You should provide by train or taxi. Information in Valencia about transport is not so good and easy to comprehend. The staff in the hotel was a pretty polite but all changed the last morning as we asked for the breakfast. It was only 7.20 am and... More

We spend most of our time in Albir near Benidorm and came across this hotel in Valencia via "Groupon" so thought it would be a good base. On first impressions we thought it was in a run down area: Benetusser, in a little graffiti lined back street. The hotel itself was bright and modern although the room was smaller than... More

40 euro a night! very clean tidy rooms! towels, hairdryer, air conditioning but no tea or coffee making facilities.Beds are reasonably comfortable but not great quality, pillows are hard. We asked for a double but its seems they only provide twin beds pushed together. could hear the toilet being flushed through the night in the upstairs room. our room overlooked... More