just come back from a 3 night short break at the victoria hotel we arrived early at about 11am on 20 april thought we would have to wait untill 2-3 to book in but when we got to reception we were told our room was ready and we could go straight up so that was a nice start the staff... More

after staying some 6 times in the past 3 years, our last vist in march could have been the last, HOWEVER, i stayed there for one day and night,saturday 5th may, after a business trip driving back home, decided to spend the night as a stop over without booking i parked up, walked in, was greeted like a lost friend,... More

This is hotel has to be pone of the best in benidorm. It was clean, great buffet food, good entertainment and it had a great holiday feel about it. Its in a good location not far from beach, shops and bars. I would extremlly reccomend this hotel if you go to benidorm as i thought its one of the best... More

This hotel is consistently excellent and we have just returned home. Become a Best Western member to receive free use of the safe, free use of the fridge and free wifi. The rooms have a kettle now with tea and coffee replenished daily which was an improvement request submitted on previous check outs of the hotel. The hotel is located... More

I am loyal Best Western customer from experiences in Canada and US. Frankly, I am astonished this hotel is part of their chain and even more so that it has 4 stars. The food was forgettable. The carpet in the room could be described as 'gloomy industrial' and the beds were threadbare and not warm. There was a huge metal... More

We were moved to this hotel 2 days before we flew and were very apprehensive. However, all was good. Very clean hotel, good size rooms. Water was always VERY hot. Food was always hot and lots of choice. Roast beef on the Sunday was "to die for!" Like most hotels veg were a bit "stewed" but salad choice good. The... More

the hotel is clean but not the rooms i was here for one week sheets did not get changed once or room dusted timed how long in room 4 mins More

The hotel is very close to the old town 5min walk, clean good size rooms could do with a bit of an update free wifi even on the 18th floor, great views of the town and bay,good size balcony . Food was very good hot and plenty of choice,staff friendly and helpfull .The only niggle the beds seem to have... More

Just retd 31/03/12 after an excellent week in Benidorm wonderful weather,spent at this hotel.This hotel iseverything you could ask for when visiting Benidorm.The room on the 15th floor was a n amazing size,the view from balcony was wonderful looking out to sea.The food was very good,something for every nationality.The resturaunt staff were not a happy smiling gang,and were some what... More